Vashon Cox

* Monitor game procedures while maintaining a high level of professionalism and excellent customer service

• Assist in maintaining a clean and organized gaming area.
• Engage with customers to enhance their gaming experience.
• Handle cash and perform basic math calculations accurately.
• Make sure all players and dealers are playing every game correctly with no cheating or mishandled chips

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Worked in the store’s kitchen to help bake breads, croissants, and fresh cookies every night before the store’s opening.
• Managed inventory in the store’s freezer, stocking, rotating, and maintaining frozen food items while wearing specialized protective clothing

• Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
• Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
• Provided assistance to guests with special needs and helped with seat accommodations.
• Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
• Stocked and organized concession supplies to provide customers with food and beverage options.
• Checked IDs for age-restricted shows in compliance with regulations.
• Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
• Participated in promotional events, effectively boosting ticket sales for upcoming movies and features.

• Conducted process audits to identify areas for improvement and implemented best practices.
• Conducted planograms for new store items and displays
• Managed departmental carts by analyzing inventory and reallocating resources to designated areas

• Trained staff on customer service best practices for improved interactions.
• Facilitated team discussions to address challenges and implement changes.
• Developed training programs for new employees to enhance skills.
• Established procedures for handling defective items to reduce waste.
• In charge of all balloon related items, inventory, and problems in the store