Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vashti Mattai

Brooklyn

Summary

Results-oriented individual skilled in communication and critical thinking. Proven ability to resolve customer issues and support team efficiency during peak periods. Committed to fostering positive customer relationships and contributing to overall business success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Staples
Brooklyn
2024.06 - Current
  • Addressed customer concerns professionally, providing effective solutions to enhance satisfaction.
  • Communicated with customers by phone to answer questions, resolve issues, and support their shopping needs.
  • Managed multiple priorities, including customer service, cash handling, and front-end operations, ensuring accuracy under pressure.
  • Collaborated with team to deliver efficient service, contributing to positive customer experiences during peak times.

Babysitter

Private Family Client
Queens
2021.11 - 2023.04
  • Supervised children during playtime and educational activities.
  • Prepared nutritious meals and snacks for children's dietary needs.
  • Established routines to promote consistent behavior and discipline strategies.
  • Performed light housekeeping tasks to ensure organization and tidiness. such as tidying up toys and books.

Chemistry Tutor

York Early College Academy
Jamaica
2020.11 - 2022.06
  • Enhanced student self-confidence through structured study concepts and positive reinforcement techniques.
  • Provided guidance on note-taking techniques to improve student retention. and test strategies.
  • Participated in training sessions to refine tutoring practices and methodologies.

Education

Bachelor of Science - Nursing

Molloy University
Rockville Centre, NY
2027-12

High School Diploma -

York Early College Academy
Jamaica, NY
2023-05

Skills

  • Sales Strategies
  • Client Engagement
  • Product Knowledge
  • Time Management
  • Critical Thinking
  • Team Collaboration

Certification

  • Basic Life Support (BLS), American Heart Association, Exp, July 2028
  • Skin Cancer Educator Badge, American Cancer Society

Timeline

Sales Associate

Staples
2024.06 - Current

Babysitter

Private Family Client
2021.11 - 2023.04

Chemistry Tutor

York Early College Academy
2020.11 - 2022.06

Bachelor of Science - Nursing

Molloy University

High School Diploma -

York Early College Academy
Vashti Mattai