Vashti Mattai
Brooklyn
Summary
Results-oriented individual skilled in communication and critical thinking. Proven ability to resolve customer issues and support team efficiency during peak periods. Committed to fostering positive customer relationships and contributing to overall business success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Staples
Brooklyn
06.2024 - Current
- Addressed customer concerns professionally, providing effective solutions to enhance satisfaction.
- Communicated with customers by phone to answer questions, resolve issues, and support their shopping needs.
- Managed multiple priorities, including customer service, cash handling, and front-end operations, ensuring accuracy under pressure.
- Collaborated with team to deliver efficient service, contributing to positive customer experiences during peak times.
Babysitter
Private Family Client
Queens
11.2021 - 04.2023
- Supervised children during playtime and educational activities.
- Prepared nutritious meals and snacks for children's dietary needs.
- Established routines to promote consistent behavior and discipline strategies.
- Performed light housekeeping tasks to ensure organization and tidiness. such as tidying up toys and books.
Chemistry Tutor
York Early College Academy
Jamaica
11.2020 - 06.2022
- Enhanced student self-confidence through structured study concepts and positive reinforcement techniques.
- Provided guidance on note-taking techniques to improve student retention. and test strategies.
- Participated in training sessions to refine tutoring practices and methodologies.
Education
Bachelor of Science - Nursing
Molloy University
Rockville Centre, NY12-2027
High School Diploma -
York Early College Academy
Jamaica, NY05-2023
Skills
- Sales Strategies
- Client Engagement
- Product Knowledge
- Time Management
- Critical Thinking
- Team Collaboration
Certification
- Basic Life Support (BLS), American Heart Association, Exp, July 2028
- Skin Cancer Educator Badge, American Cancer Society
Timeline
Sales Associate
Staples
06.2024 - Current
Babysitter
Private Family Client
11.2021 - 04.2023
Chemistry Tutor
York Early College Academy
11.2020 - 06.2022
Bachelor of Science - Nursing
Molloy University
High School Diploma -
York Early College Academy