Vashti Whaley
Winter Park,FL
Summary
Dynamic Unit Manager with a proven track record at Denny's Restaurant, excelling in expense management and staff training. Successfully maintained labor costs below 30% while fostering strong relationships with employees. Recognized for enhancing customer service and operational efficiency through effective multitasking and reliable leadership.
Perfect scoring on food safety visits by Florida dept of Health, executing critical food handling specifications, serve safe certified.
Hosting meetings with cooperate owners and franchisee associates providing outstanding service that reflects our teams values.
Overview
1
1
Certification
2015
2015
years of professional experience
Work History
Unit Manager
Dennys Restaurant
Managing staff both front of house and back, filling in where needed. Monitoring food cost, monitoring labor and keeping it down below 30%. Developing open door relationships with employees, conducting end of shift, end of day and also end work week.
Inventory count and weekly product ordering. Casting projected sales per week verses prior year.
Server
Dennys Restaurant
Orlando, FL
09.1999 - 08.2014
Greeting customers with a warm welcome, suggesting new entrees and establishing bonds with guests at the same time.
Food preparation and presentation. Attentiveness to the needs and expectations of guests. Delivery of quality food to guests in a timely manner and keeping guests satisfied until they depart.
Education
High School Diploma -
Edgewater HS
College Park 05.1994
Skills
- Infection control
- Expense management
- Nurse scheduling
- Behavioral management
- Staff training
- Staff scheduling
- Customer service
- Multitasking
- Reliability
Accomplishments
22 years of service with Dennys, cooperate and franchise.
Affiliations
Dennys GSS franchise
Dennys EYM franchise
Dennys Coorperate
Burger Den
Banda Burrito
And multiple “ghost kitchen” platforms
Certification
Star Trainer
Serve Safe
Timeline
Server
Dennys Restaurant
09.1999 - 08.2014
Unit Manager
Dennys Restaurant
High School Diploma -
Edgewater HS