Vasila R. Chaprazova
Des Moines,Iowa
Overview
3
3
years of professional experience
Work History
Sales Intern
OpenLoop Health
Des Moines , IA
05.2025 - Current
- Mass outreach to digital health companies and their executive teams.
- Organized, reformatted, and maintained a master sheet for client data from our main CRM system; collaborated with people across departments (implementation/tech team, marketing, sales, project management).
- Coordinated client outreach efforts to enhance engagement and relationships, and pitched on eight initial calls.
- Conducted initial recruitment screening on LinkedIn Recruiter for 150+ nurse practitioners and remote nurses in 3 weeks.
Barista, Coffee Assistant, Server
Starbucks (Sodexo Coffeeshop)
Des Moines, USA
08.2024 - 05.2025
- Demonstrated time management and flexibility skills during peak customer hours.
- Exhibited communication, collaboration, and negotiation skills with the team.
- Managed inventory of supplies, ensuring adequate stock levels for operations.
Marketing & Communication Intern
Entrepreneurial Center (Zimpleman College of Business)
Des Moines, USA
09.2023 - 05.2024
- Developed a social media marketing strategy for the Business Accelerator.
- Managed the Entrepreneurship Center's social media platforms and Drake website page.
- Developed engaging content for social media platforms and newsletters.
Co-owner, Entrepreneur
E-commerce Store "VAIKANT ltd." (Vakant Shop)
Sofia, Bulgaria
11.2022 - 03.2024
- Created an e-commerce website for drop shipping services for various aroma products (through Shopify.com and CJDropshipping.com).
- Financial management of costs, expenses, and expected profit.
- Developed ads on Meta Marketing Manager by creating short-form content on Facebook and Instagram.
Player Support Specialist
Riot Games, TELUS International
Sofia, Bulgaria
11.2022 - 07.2023
- Communicated and resolved technical issues with players efficiently.
- Provided player-oriented customer service through a case-by-case analysis.
- Reached key performance indicators, and indicated trending technical issues and bugs through Zendesk software.
Education
Bachelor of Science - Business Administration
Drake University
Des Moines, Iowa05.2027
High School - International Baccalaureate Diploma, American High-school Diploma
Anglo-American School of Sofia
Sofia, Bulgaria05.2022
Skills
- Team leadership
- Customer relationship management
- Service delivery
- Project coordination
- Cold outreach strategies
- Content production
- Market research techniques
- Social networking
- Data analysis with spreadsheets
- Adobe graphic design
Leadership And Community Engagement
- Master of Rituals for AKPsi (Professional Business Fraternity) Fall 2025, Drake University - organized recruitment event during Rush week, Midterm interviews, and Court of Honor
- Ambassador for Europe, International Students' Association at Drake University
Affiliations
Volunteer at the Ronald McDonald House
Timeline
Sales Intern
OpenLoop Health
05.2025 - Current
Barista, Coffee Assistant, Server
Starbucks (Sodexo Coffeeshop)
08.2024 - 05.2025
Marketing & Communication Intern
Entrepreneurial Center (Zimpleman College of Business)
09.2023 - 05.2024
Co-owner, Entrepreneur
E-commerce Store "VAIKANT ltd." (Vakant Shop)
11.2022 - 03.2024
Player Support Specialist
Riot Games, TELUS International
11.2022 - 07.2023
Bachelor of Science - Business Administration
Drake University
High School - International Baccalaureate Diploma, American High-school Diploma
Anglo-American School of Sofia