Vasilika Lila
Fort Lauderdale
Summary
Developed strong customer service and communication skills in high-paced restaurant environment, handling diverse customer needs and resolving conflicts efficiently. Adept in time management and multitasking, ensuring smooth operations and customer satisfaction. Seeking to focusing on delivering high-quality service and fostering positive interactions.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
Work History
Restaurant Server
South Main Kitchen
05.2021 - 07.2024
- Cultivated warm relationships with regular customers.
- Maintained clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Elevated guest experience by anticipating their needs proactively throughout their visit.
- Promoted safe working environment by adhering to food safety standards and best practices.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
Restaurant Server
Kitchen Bar
01.2018 - 04.2020
- Greeted new customers, discussed specials, and took drink orders.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Elevated guest experience by anticipating their needs proactively throughout their visit.
- Promoted safe working environment by adhering to food safety standards and best practices.
Education
Bachelor of Science - Economics
Tirana School Of Economics
Tirana Albania05-1988
Skills
- Exceptional communication
- Organization
- Guest service
- High volume dining
- Safe food handling
- Professional appearance
- Relationship management
Languages
Albanian
Native or Bilingual
Timeline
Restaurant Server
South Main Kitchen
05.2021 - 07.2024
Restaurant Server
Kitchen Bar
01.2018 - 04.2020
Bachelor of Science - Economics
Tirana School Of Economics
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