Vasiliki Flaouna
Billerica,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Game of Operations Worker
American International College
09.2020 - Current
- Motivated and trained employees to maximize team productivity.
- Assisted various departments with change by communicating new improvement plans and expectations.
Food Service Manager
Burlington house of pizza
09.2016 - 09.2022
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Soccer Referee
US Soccer Association
06.2015 - Current
- Managed conflict resolutions to encourage professional and positive relationships.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Enforced discipline to encourage respect, fairness and equality for players.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
Education
BBA - Finance
American International College
Springfield, MA05.2024
Skills
- Certified in Microsoft Excel, Powerpoint, and Word
- Experience with kids
- Team Development
- Customer Service
- Operations Management
- Money Handling
- Team Leadership
- Financial Reporting
- Project Management
Activities
- Part of the American International College women’s soccer team
Volunteer Experience
- 11/01/18, Present, Volunteer coach, Metropolis Basketball league, Weston
- 08/01/17, 08/01/19, Volunteered at soccer clinic, Billerica Youth Soccer, Locke Middle School
- 01/01/16, 01/01/18, Volunteered at food drive, Billerica Food Drive, Marshall Middle School
Certification
- Certified in microsoft excel, powepoint, and word
Languages
Greek
Native or Bilingual
Timeline
Game of Operations Worker
American International College
09.2020 - Current
Food Service Manager
Burlington house of pizza
09.2016 - 09.2022
Soccer Referee
US Soccer Association
06.2015 - Current
BBA - Finance
American International College
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