Vaughn Bryant

I worked at the front end register, greeting customers and maintaining the stores appearance. Handling money transactions and counting my drawer correctly. Bagging grocery items correctly in a logical manner. I checked IDs for alcohol and tobacco purchases. Iv opened and closed the store, following strict protocols with money handling in the safe. Id be in the back scanning in new inventory on delivery days. Id stock and rotate the items on the shelves, checking dates and pulling the expired. Handling and stocking fresh produce. Keeping organics separate from commercial ones.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.

I was trained in opening and closing the restaurant. Managing and directing the staff as active shift manager. Overseeing work productions by actively working alongside crew members. Im trained in dishwashing/handling and food safety. From properly washing produce and food prepping to cooking to the correct temperatures. Counting and handling the morning register setup and nightly deposits. I took phone, web, and walk-in customers orders and process accurately in the pos system. Double counting cash back to customers with their receipt.

• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Trained new employees on company policies, procedures, and best practices for optimal performance.

I helped the customers find the video’s that they want to rent. When asked, I would need to explain some knowledge about the Movies, video games or how to use the equipment. I worked the cash register making sure that all video’s, games, and other rental items are charged out properly and the customer is charged for the merchandise. I would open, inspect, checkin movies/games and go put them back on the shelf. I had weekly sales I had to meet with upselling products and programs.

• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Promoted store promotions and incentive programs to increase overall sales revenue.