Ve'Asia Stephens
Lakeland,FL
Summary
Dynamic Service Leader at Chipotle Mexican Grill with a proven track record in customer service excellence and team management. Adept at resolving escalated issues and fostering collaboration, enhancing operational effectiveness. Skilled in financial transactions and coaching, consistently delivering outstanding results while meeting business needs through flexibility and dedication.
Overview
4
4
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Service Leader
Chipotle Mexican Grill
04.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
Education
High School Diploma -
George Jenkins Highschool
Lakeland, FL 01.2021 - 05.2023
Skills
- Team management
- Exceptional communication
- Coaching and mentoring
- Financial acumen
- Customer service excellence
- Shipping and receiving
Certification
Servsafe national restaurant association
Timeline
Service Leader
Chipotle Mexican Grill
04.2021 - Current
High School Diploma -
George Jenkins Highschool
01.2021 - 05.2023
Similar Profiles
Ciera BlockerCiera Blocker
General Manager at Chipotle Mexican GrillGeneral Manager at Chipotle Mexican Grill
Solomon PittsSolomon Pitts
Team Manager at Chipotle Mexican GrillTeam Manager at Chipotle Mexican Grill
Derrick BarrDerrick Barr
General Manager at Chipotle Mexican GrillGeneral Manager at Chipotle Mexican Grill