Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Veatrice Tousant

Baton Rouge,LA

Summary

Dedicated professional with a clean driving record and proven vehicle inspection skills, honed at East Baton Rouge Parish School System. Recognized for maintaining safety and comfort while transporting passengers. Strong conflict resolution abilities and accurate recordkeeping contribute to a positive environment and efficient operations. Committed to excellence in service delivery.

Experienced with managing daily routes and ensuring passenger safety. Utilizes effective communication and problem-solving skills to handle diverse situations. Track record of maintaining vehicle standards and adhering to strict schedules.

Overview

20
20
years of professional experience

Work History

Bus Operator

EastBatonRougeparishschoolsystem
09.2007 - Current
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Transported customers to and from [Location].
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Inventoried bus emergency and first aid supplies and equipment.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.

Cashier

Hobby Lobby
10.2018 - 07.2021
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Janitorial Worker

Jani-Care Janitorial Services
12.2013 - 05.2014
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
  • Damp-mopped hard floors to clean and remove residue or spillage.
  • Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Checked in and stocked inventory throughout facility.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Cashier

Dollar Tree Discount Store
12.2009 - 04.2012
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.

Sales Associate

Target Retail Store
05.2005 - 08.2008
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate

Ashley Stewart
04.2006 - 07.2007
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Bachelor of Administrative Studies - Medical Asissant

Camelot College, Baton Rouge, LA
01-1995
  • Relevant Coursework: [Subject] & [Subject]studies of the body class training for on the job.

High School Diploma -

John H Martyn, New Orleans, LA
05-1982
  • Extracurricular Activities: a majorette

basis studies, culinary class, sewing class.

Skills

  • Clean driving record
  • Vehicle inspection
  • Fuel efficiency
  • Defensive driving
  • Accurate recordkeeping

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Timeline

Cashier - Hobby Lobby
10.2018 - 07.2021
Janitorial Worker - Jani-Care Janitorial Services
12.2013 - 05.2014
Cashier - Dollar Tree Discount Store
12.2009 - 04.2012
Bus Operator - EastBatonRougeparishschoolsystem
09.2007 - Current
Sales Associate - Ashley Stewart
04.2006 - 07.2007
Sales Associate - Target Retail Store
05.2005 - 08.2008
Camelot College - Bachelor of Administrative Studies, Medical Asissant
John H Martyn - High School Diploma,