Veejay P. Manahan
Richmond,USA
Summary
Enthusiastic and people-focused professional with strong experience in training, team development, and technical operations. Proven ability to coach, mentor, and onboard new employees while ensuring performance standards are met. Adept at simplifying complex processes into practical training, supporting organizational growth, and fostering positive team culture. Recognized for excellent communication, problem-solving, and leadership skills.
Overview
26
26
years of professional experience
Work History
Home Health Coordinator Supervisor
Angel Home Care
01.2000 - Current
- - Supervised a team of nurse aides and caregivers, ensuring quality care and compliance with health standards.
- - Trained and mentored new staff in patient care procedures, documentation, safety protocols, and scheduling systems.
- - Developed and maintained staffing schedules, ensuring adequate coverage and team efficiency.
- - Conducted performance feedback and coached team members to improve service delivery.
- - Built trust with patients, families, and staff through strong communication and leadership.
Calibration Technician
Gyrodata
01.2023 - 12.2024
- - Performed calibrations and verifications on advanced testing and measuring equipment.
- - Created and maintained accurate calibration records and compliance reports.
- - Identified equipment issues and implemented corrective actions.
- - Led training sessions for new technicians, teaching calibration procedures, troubleshooting methods, and lab safety practices.
- - Supported development of improved calibration processes and shared best practices across teams.
CNA / Caregiver
Good Shepherd Home Health
10.2019 - 12.2022
- - Supported patient care with daily activities, vital sign monitoring, and condition reporting.
- - Provided peer support to new caregivers, offering guidance on best practices for patient interaction.
- - Documented care and coordinated with healthcare professionals.
Patient Care Assistant (PCA)
Houston Methodist Hospital
12.2018 - 11.2019
- - Assisted patients with mobility, adaptive equipment, and daily needs.
- - Monitored and documented patient conditions with accuracy.
- - Supported team collaboration by helping orient new staff to workflows and hospital procedures.
Front Desk Agent
Hotel Icon
01.2002 - 01.2006
- - Delivered excellent customer service while managing guest reservations and billing.
- - Trained new front desk staff on customer service standards, system use, and communication skills.
- - Handled guest concerns with efficiency, improving guest satisfaction scores.
Skills
- - Training & Instructional Support
- - Team Leadership & Mentorship
- - Onboarding & Staff Development
- - Process Improvement & Compliance
- - Technical Troubleshooting & Calibration
- - Communication & Collaboration
- - Emotional Intelligence & People Skills
- - Organization & Attention to Detail
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Google Workspace (Docs, Sheets, Slides, Gmail) Windows OS Email & Mail Merge Internet Navigation Word Processing Spreadsheets
Timeline
Calibration Technician
Gyrodata
01.2023 - 12.2024
CNA / Caregiver
Good Shepherd Home Health
10.2019 - 12.2022
Patient Care Assistant (PCA)
Houston Methodist Hospital
12.2018 - 11.2019
Front Desk Agent
Hotel Icon
01.2002 - 01.2006
Home Health Coordinator Supervisor
Angel Home Care
01.2000 - Current