Veeresh Kumar TJ
Shimoga
Summary
Results-driven Business Intelligence and Data Analysis professional specializing in Healthcare, Retail, Human Resource, and Data Management projects. Delivered impactful insights through effective data visualization, standardization, and trend analysis while managing client relationships and data modeling initiatives. Committed to enhancing data-driven decision-making and driving strategic outcomes.
Overview
17
17
years of professional experience
Work History
Senior Analyst
Harman connected services corporation Ind Pvt Ltd
Bangalore
02.2021 - Current
- Analyzed data trends to support strategic decision-making processes.
- Developed reports to communicate insights and recommendations to stakeholders.
- Analyzed key performance indicators to identify effective strategies.
- Evaluated market research findings to inform product strategy and positioning.
- Developed actionable plans that targeted emerging market trends for strategic advantage.
- Managed project timelines and deliverables to ensure alignment with company goals.
- Implemented process improvements that streamlined operations across departments.
- Facilitated workshops to identify business requirements and project objectives.
- Collaborated with cross-functional teams to drive enhancements in product development initiatives.
- Collaborated with IT teams on new tools and technologies.
- Maintained updated knowledge base on industry trends and best practices.
- Led meetings with stakeholders to discuss objectives and budgets.
- Mentored junior analysts in data analysis techniques and best practices.
- Fostered collaborative interactions among team members and supervisors.
- Established measurable goals for projects to assess outcomes.
- Assessed customer inquiries to determine specific needs.
- Developed training materials for end users.
- Utilized a document management system to organize company files, keeping up-to-date and easily accessible data.
- Monitored operations and reviewed records and metrics to understand company performance.
- Assessed company operations for compliance with safety standards.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained updated knowledge through continuing education and advanced training.
Sr Consultant
Kadbit Solutions Pvt Ltd
04.2019 - 09.2020
- Integrated custom visuals based on business requirements using Power BI desktop
- Developed 4-5 Visual options for each report with product owners and Corporate customers
- Developed Calculated measure using DAX functions
- Used Power BI Gateways to keep the dashboards and reports up to date.
- Installed and Configured Enterprise Gateway and Personal Gateway in Power Bi Services.
- Creating Row level security with power bi and integration with power bi service portal.
- Worked on all types of transformations that are available in Power bi query editor.
- Facilitated collaboration among team members to improve project outcomes. to enhance collaboration and efficiency., Managed relationships with vendors to ensure service quality and compliance. to ensure service quality and compliance., Gathered and structured reports for management review and decision-making. for management review and decision-making. and Dashboard sharing with the higher Management and Clients
- Conducted annual salary surveys and analyzed findings to update the company salary budget.
- Migrated self-service and ad-hoc reports to Power BI, enhancing reporting capabilities. .
Team Leader
Demand Nxt Business Services Pvt Ltd
06.2018 - 02.2019
- Managed the team of 25 + Members. Feedback to team members on weekly / Monthly
- Managed team dynamics and process workflows to enhance efficiency. , Preparing reports on process and Team performance
- Coordinated daily operations to ensure smooth workflow and task completion.
- Generated detailed reports using MS Excel to present data insights. and dashboards in MS excel.
- Developed training materials for new hires to facilitate onboarding processes.
- Extracted data from various sources to support analysis and reporting. and Data Quality Check
- Managed a team of 25+ members and provided feedback on performance.
- Analyzed team performance data to identify areas for development and growth.
- Mentored junior staff, fostering skill development and strengthening team capabilities.
- Established clear expectations for employees.
- Implemented security measures for database access to protect sensitive information; providing user rights and logins.
- Facilitated data import and export processes to streamline information flow. from Mainframe and SAS
- Gathered raw data from various sources for analysis and reporting. and generate monthly consumption report (Medicine sold region wise analysis and Medicine type performance analysis and Patient care analysis)
- Provide detailed marketing recommendations based on analysis of consumer data
- Promoted to a leadership position in recognition of a strong work ethic and provided exceptional customer service.
- Conducted regular performance reviews to assess individual team member progress.
Senior associate
Capgemini
05.2017 - 11.2017
- Customer and vendor master data management
- Troubleshot process issues and conducted root cause analysis
- Handling weekly/monthly client calls for the process updates
- Prepared reports on process and team performance to inform stakeholders
- Developed team communications and information for Client meetings
- Created KPIs, health score metrics, and standard operating procedures for new processes in alignment with client SLAs
- Updated client master data in MDM and SAP systems. and creating the new data in MDM and SAP
Business Analyst
Genpact
Bangalore
01.2011 - 01.2017
- Projecting the sales data received from various sources, to evaluate the weekly and monthly sales of the Europe market for major retailers in the geography
- Analyze retailer sales data using Market, retailer, and CPG sources
- Analysis of product performance in store level, promotion efficiency and effectiveness
- Analyzing different brands and performing quality level checks and trend analysis
- Addressing all ad-hoc analysis, queries by performing data pull at various levels from mainframe programs & creating excel chart reports , with 100% accuracy and timeliness
- Creation of performance metrics and present them to the team with recommendations on areas to improve
- Developed flow charts and SWOT analysis to visualize project processes and identify strengths, weaknesses, opportunities, and threats.
- Conducted weekly and monthly client calls to provide updates on project progress and address client inquiries.
- Trained new team members on processes and clarified their roles.
- Preparing the monthly scorecard (Performance Card) for the team members
Associate
Mphasis
Bangalore
06.2009 - 09.2010
- Exceeded service objectives by applying proven customer service and sales best practices
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Conferred with customers to resolve product and service concerns, enhancing customer satisfaction and contributing to sales growth
- Provided management with a daily log reporting on calls, complaints, resolutions, order statuses, and escalations.
- Utilized internal CRM applications and MS Office for customer management tasks.
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow
- Provided management with a daily log report on calls, complaints, resolutions, order statuses, and escalations.
- Operated in dynamic, high-volume environments, assisting over 100 customers daily to ensure effective service delivery
Education
MBA( PGDBA) - Marketing
Symbiosis Centre For Distance Learning (Pune University)
Becholer of Arts - Economics
Sri JagadguruRenukacharya College (Banglore University)
XII - Arts HES
Govt Pre University Collage
SagarXth - All sub
Shree Shanthavare Gopala Gowda High School
TadagaleSkills
- POWER BI
- Data analysis
- Data analytics
- Performance monitoring
- MS EXCEL
- Advanced Excel
- Data visualization
- Trend analysis
- Process optimization
- Able to identify and resolve intricate problems
- Master Data Management
- Reporting
- Metric tracking
- Performance monitoring
- Research and analysis
- Project management
- Team leadership
- Operations analysis
- Client management
- SAP
- SAP
- BASIC SAS
- Problem solving
- Able to identify and resolve intricate problems
- Issue resolution
- Team leadership
- Mentoring junior staff
- Team collaboration
- Communication
- Process optimizations
- Data validation
- AI and LLM
- Generative AI and agentic AI
- Knowledge of LLM
Personal Information
- Title: Business Analyst, Data Visualization , Data Analysis, Team Leader
- Date of Birth: 1986-07-31
- Marital Status: Married
Awards and Recognition :-
5 Times Bronze Award for excellent performance, 2 Times Best performer award in Genpact, Industry Recognized Lean certified
Disclaimer
The above information, to the best of my knowledge, is correct and true. No attempts have been made to falsify details. Signature: - Veeresh Kumar TJ Date:-
Timeline
Senior Analyst
Harman connected services corporation Ind Pvt Ltd
02.2021 - Current
Sr Consultant
Kadbit Solutions Pvt Ltd
04.2019 - 09.2020
Team Leader
Demand Nxt Business Services Pvt Ltd
06.2018 - 02.2019
Senior associate
Capgemini
05.2017 - 11.2017
Business Analyst
Genpact
01.2011 - 01.2017
Associate
Mphasis
06.2009 - 09.2010
MBA( PGDBA) - Marketing
Symbiosis Centre For Distance Learning (Pune University)
Becholer of Arts - Economics
Sri JagadguruRenukacharya College (Banglore University)
XII - Arts HES
Govt Pre University Collage
Xth - All sub
Shree Shanthavare Gopala Gowda High School