Veesta Mosley

Assisted office manager with front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Coordinated with administrative staff and provided training on office procedures.

Implemented electronic health record systems to streamline patient information access.

Developed office policies to enhance workflow and improve patient service quality.

• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Ensured compliance with applicable laws regarding employment practices.
• Organized medical supply inventory and coordinated orders with vendors.
• Facilitated communication between medical staff and patients regarding treatment plans.
• Scheduled patient appointments with external providers and precertified with insurance companies.
• Managed ultrasound, CT, MRI, PET scan, and mammogram scheduling efficiently.
• Monitored provider schedules throughout the day to fill cancellations from the waiting list.
• Rescheduled patients to optimize provider availability and service continuity.
• Coordinated hospital follow-up appointments while typing on-call schedules for providers.
• Supervised daily data entry operations to ensure accuracy and efficiency with office manager
• Trained new staff on data management systems and best practices.
• Reviewed completed entries for quality assurance and compliance with guidelines.
• Maintained imaging software and systems for accurate data management.
• Reviewed patient history to determine appropriate imaging techniques required.