Vekerica Large
Birmingham,AL
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
South Health And Rehabilitation
Birmingham, AL
11.2019 - Current
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Provided emotional support to family members regarding end-of-life decisions.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Cleaned and sanitized patient rooms according to established protocols.
- Reported changes in patient condition to a registered nurse or physician.
- Monitored vital signs including blood pressure, pulse rate, and respiration rate.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Administered medications as directed by a registered nurse or physician.
- Participated in educational programs related to nursing assistant skills development.
Assistant Deli Manager
Publix
Homewood, AL
01.2020 - 07.2024
- Collaborated with other departments regarding campaigns or initiatives that would benefit the deli department.
- Managed budgets related to purchasing ingredients, supplies and equipment needed for running the deli section successfully.
- Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
- Created reports detailing sales figures, labor costs and other financial metrics associated with the day-to-day operations of the store's deli section.
- Developed weekly schedules for deli staff in order to maintain adequate staffing while controlling labor costs.
- Evaluated staff performance on a regular basis providing feedback on areas needing improvement.
- Implemented promotional activities such as recipe cards or special offers in order to increase sales within the deli department.
- Monitored quality control of prepared foods, making sure they met company standards in terms of taste, presentation and portion size.
- Addressed employee inquiries about benefits, payroll information and other questions related to their job performance or working conditions.
- Ensured that all food items were properly labeled according to local health department regulations.
- Performed regular checks on equipment such as slicers, scales and ovens to ensure they were operating safely and efficiently.
- Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
- Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
Office Manager
Staff Zone
Birmingham, AL
12.2020 - 04.2024
- Supervised staff members, organized schedules and delegated tasks.
- Provided training to new hires on office policies and procedures.
- Ensured compliance with applicable laws regarding employment practices.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored inventory levels and placed orders when needed.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Developed and implemented office policies and procedures.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Provided administrative support to management team including preparing reports and presentations.
- Assisted in recruiting, onboarding and training new employees.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Processed payroll accurately ensuring all employees were paid on time.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Responded to customer inquiries via phone or email in a professional manner.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Provided support on audits of accounts receivable by gathering requested information from internal systems.
- Responsible for entering customer payments into the accounting software system.
- Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
Disability Claims Adjudicator
Maximus
Birmingham, AL
06.2021 - 10.2021
- Performed quality assurance checks on completed cases prior to submitting them for review by supervisors.
- Determined financial eligibility for government sponsored programs such as Social Security Disability Insurance.
- Collaborated with medical professionals to obtain additional information about claimants' disabilities.
- Maintained up-to-date knowledge of changes in legislation affecting adjudication process.
- Coordinated with other agencies involved in benefit determination such as Department of Human Services or Veterans Affairs.
- Assessed claimants' functional capacity through interviews, observations, and other methods.
- Researched relevant laws, regulations, policies, and procedures related to disability determinations.
- Evaluated claimant's ability to perform job-related duties based on evidence provided.
- Identified discrepancies in claims data and requested additional information from applicants or providers as needed.
- Provided consultation services regarding disability determination processes to other departments within the organization.
- Responded promptly to inquiries from claimants regarding their applications for benefits.
- Created detailed reports documenting all aspects of each case including findings, decisions, and recommendations.
- Reviewed medical records and other documentation submitted in support of a claim.
Education
Bachelor of Science - Information Technology
Strayer University
Washington, DC11-2028
High School Diploma -
Parker High School
Birmingham, AL05-2016
Skills
- Patient Relations
- Quality Assurance
- Patient-focused care
- Collecting specimens
- Medical terminology knowledge
- Electronic Charting
- Valid AL driver's license
- Vital signs monitoring
- Employee Supervision
- Compliance Monitoring
- Office Management
- Staff Management
- Bookkeeping
- Billing
- Administrative Support
- Customer Service
- Data Entry
- Payroll and budgeting
- Report Writing
Certification
- OSHA 10 Certification
- Certified Nursing Assistant
- Payroll Specialist
- AP/AR Specialist
References
References available upon request.
Timeline
Disability Claims Adjudicator
Maximus
06.2021 - 10.2021
Office Manager
Staff Zone
12.2020 - 04.2024
Assistant Deli Manager
Publix
01.2020 - 07.2024
Certified Nursing Assistant
South Health And Rehabilitation
11.2019 - Current
Bachelor of Science - Information Technology
Strayer University
High School Diploma -
Parker High School
- OSHA 10 Certification
- Certified Nursing Assistant
- Payroll Specialist
- AP/AR Specialist
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