Vela Leota
Bedford
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Grace Health
Colleyville
08.2025 - Current
- Assisted physicians with patient examinations and care procedures.
- Managed patient scheduling and maintained appointment records efficiently.
- Prepared examination rooms and ensured cleanliness and organization.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Collected blood samples using venipuncture and capillary techniques.
Medical Assistant
Texas lung care associates
Grapevine
06.2023 - 08.2025
- Assisted physicians with patient examinations and care procedures.
- Managed patient scheduling and maintained appointment records efficiently.
- Prepared examination rooms and ensured cleanliness and organization.
- Supported front desk operations by handling phone calls and inquiries.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Call Center Representative
Unleashed brands
Bedford
01.2020 - 06.2023
- Assisted customers with inquiries and resolved issues efficiently.
- Managed high-volume calls while maintaining professionalism and empathy.
- Documented customer interactions accurately in the CRM system.
- Trained new representatives on call handling procedures and systems.
- Adapted communication style to meet diverse customer needs effectively.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Education
Trinity High School
Euless, TXSkills
- Vital signs measuring
- Patient scheduling
- Blood collection
- Medical terminology
- Conflict resolution
- Electrocardiography (EKG)
- Immunization administration
- Laboratory specimen collection
Timeline
Medical Assistant
Grace Health
08.2025 - Current
Medical Assistant
Texas lung care associates
06.2023 - 08.2025
Call Center Representative
Unleashed brands
01.2020 - 06.2023
Trinity High School