Velencia Scialdone
Fort Lauderdale,FL
Summary
Energetic and highly-motivated, committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand with a strong work ethic, and exceptional interpersonal skills.
Overview
6
6
years of professional experience
Work History
Shipping/Quality Control
Bikini Crush
Fort Lauderdale, FL
07.2023 - 12.2023
- Performed inspections to ensure products met established quality standards.
- Maintained accurate tracking records for all shipments, including order numbers, weights, costs, accuracy of the product as well as the quality of the product before sending it off to the customer
- Inspected completed garments to ensure they met quality standards prior to shipment.
- Monitored the quality of garment construction, making necessary adjustments as needed such as repairing any imperfections to the clothing items.
- Worked closely with other departments such as sales, customer service and product teams.
- Organized giveaways or contests on social networks as part of promotional activities.
- Documented and kept track of all inventory to make sure supplies met demands.
- Identified areas of improvement in existing organizational structures and then developed and implemented organizational systems to streamline workflow processes.
Educator/Inventory Management
Lululemon Athletica
Fort Lauderdale, FL
03.2023 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Monitored levels in storage to ensure adequate supply is available for use.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Hostess/Retail Sales Associate
Shore LBK
Longboat Key, FL
08.2019 - 06.2021
- Greeted guests and sat customers at tables or in waiting areas.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Greeted guests promptly with a positive attitude and assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Hostess
The Waterfront Hotel
Anna Maria, FL
02.2019 - 08.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered telephone to provide dining information and take reservations.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Completed closing duties by emptying trash, cleaning my station, polishing silverware, and making sure all reservations were confirmed for the next day.
Hostess/Front of House Team Member
Danny's Pizzeria
Bradenton, FL
10.2017 - 01.2019
- Took to-go phone orders from guests following outlined procedures.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Collaborated with team to deliver timely service of items.
- Packaged and bagged cooked food and prepared items.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Education
High School Diploma -
Manatee High School
Bradenton, FL06.2020
Skills
- Documentation and recordkeeping
- Retail merchandising expertise
- Team management
- Reliable & trustworthy
- Critical Thinker and Problem Solving
- Perform Well in High-Demand, Fast-Paced Environments
- Fast Learning
- Strong Work Ethic
- Multitasking and Organization
- Strong Interpersonal, Written, and Visiual Communication Skills
- Accurate and Detailed
- Project Planning
- Customer Service
- Shipping and Receiving Packages
- Time Management
- Adaptability and Flexibility
- Scheduling
- Calendar Management
Timeline
Shipping/Quality Control
Bikini Crush
07.2023 - 12.2023
Educator/Inventory Management
Lululemon Athletica
03.2023 - 07.2023
Hostess/Retail Sales Associate
Shore LBK
08.2019 - 06.2021
Hostess
The Waterfront Hotel
02.2019 - 08.2019
Hostess/Front of House Team Member
Danny's Pizzeria
10.2017 - 01.2019
High School Diploma -
Manatee High School
Similar Profiles
Katherine PhamKatherine Pham
Lead Key Holder at Bikini VillageLead Key Holder at Bikini Village
Lauren Furlotte-MacNeilLauren Furlotte-MacNeil
Sales Associate at Bikini VillageSales Associate at Bikini Village
Amaiya McNearyAmaiya McNeary
Virtual Administrative Assistant at Body by BikiniVirtual Administrative Assistant at Body by Bikini
Will PowersWill Powers
Account Executive at iMedXAccount Executive at iMedX
Jaime UrbinaJaime Urbina
Warehouse Worker at Invicta Watch GroupWarehouse Worker at Invicta Watch Group