Summary
Overview
Work History
Education
Skills
Certification
Timeline
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VELIA BRACAMONTES

Las Vegas,NV

Summary

Dynamic professional with a strong background in customer service and kitchen operations, notably at Walmart and P.F. Chang's Bistro. Skilled in conflict resolution and surveillance monitoring, I excel in fast-paced environments, ensuring safety and satisfaction. Committed to maintaining high standards and fostering teamwork to achieve exceptional results. Fluent in Spanish.

Overview

10
10
years of professional experience
1
1
Certification

Work History

SECURITY OFFICER

RANGER GUARD
HOUSTON, TEXAS
10.2024 - 12.2024
  • Guarded restricted areas to prevent unauthorized entry.
  • Enforced access control measures in accordance with established procedures.
  • Surveyed property to prevent and identify vandalism
  • Patrolled crowds during events to preserve order and promote security.
  • Confirmed visitor identification prior to granting entry into the building.

Dishwasher

BACON NATION RESTAURANT
LAS VEGAS, NV
01.2023 - 08.2024
  • Followed proper procedures to clean large and unwieldy kitchen supplies.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Managed dish area organization and cleanliness.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Replaced clean utensils in storage bins for easy access.

Prep Cook

Mabel's BBQ
LAS VEGAS, NV
06.2022 - 01.2023
  • Responsible for preparing the soup of the day,
  • Prepped vegetables and ingredients for the salad bar
  • Heated sauces, soups and gravies according to specified methods.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Checked freshness of food and ingredients prior to use.

Prep Cook

P.F. Chang's Bistro
LAS VEGAS, NV
02.2022 - 06.2022
  • Heated sauces, soups and gravies according to specified methods.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Measured ingredients accurately using measuring cups and spoons.
  • Checked freshness of food and ingredients prior to use.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Executed proper techniques when preparing menu item ingredients.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Seasoned cooked dishes properly before serving them.

Prep Cook

SIEGEL'S BAGELMANIA
LAS VEGAS, NV
05.2021 - 12.2021
  • Heated sauces, soups and gravies according to specified methods.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Checked freshness of food and ingredients prior to use.
  • Measured ingredients accurately using measuring cups and spoons.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Communicated effectively with fellow staff members regarding meal preparations.
  • Assisted in serving meals to customers as needed.
  • Followed recipes to prepare meals according to customer specifications.

Customer Service Representative

Walmart
LAS VEGAS, NV
07.2014 - 07.2018
  • Provided exceptional customer service to ensure customer satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

PREPARATORIA GALLEGO MONGE
MEXICO
06-1980

Skills

  • Surveillance monitoring
  • Inventory management
  • Customer service
  • Team collaboration
  • Attention to detail
  • Communication skills
  • Safety procedures
  • Fluent in Spanish
  • Visitor verification
  • Safety compliance
  • Observational skills

Certification

  • Health Card
  • Tam Card
  • Security License
  • Cannnabis Contractor License

Timeline

SECURITY OFFICER

RANGER GUARD
10.2024 - 12.2024

Dishwasher

BACON NATION RESTAURANT
01.2023 - 08.2024

Prep Cook

Mabel's BBQ
06.2022 - 01.2023

Prep Cook

P.F. Chang's Bistro
02.2022 - 06.2022

Prep Cook

SIEGEL'S BAGELMANIA
05.2021 - 12.2021

Customer Service Representative

Walmart
07.2014 - 07.2018

High School Diploma -

PREPARATORIA GALLEGO MONGE
VELIA BRACAMONTES