Velma Cobbs
Alton,IL
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Experienced Group Leader with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery.
Overview
26
26
years of professional experience
Work History
Secretary
Jb Accounting And Tax Services
10.2023 - Current
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
Mail Handler Assistant
United States Post Office
06.2023 - 09.2023
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Maintained accurate records for mail volume, ensuring proper documentation of processed items.
- Expedited delivery times by promptly distributing mail to the correct departments and personnel.
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Supported team members in managing high-volume periods, effectively reducing delays in mail distribution.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
- Implemented quality control procedures for proper packaging materials usage, minimizing waste while maintaining protection of mailed items.
- Collaborated closely with postal carriers to ensure smooth handoff of sorted mail for final delivery steps.
- Operated various types of machinery used in the mail handling process safely and efficiently.
- Loaded and unloaded trucks filled with bulk items for transport using proper lifting techniques.
Mail Handler Group Leader
United Postal Service
09.2019 - 09.2023
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Used automated mail processing equipment to sort and collate mail.
- Maintained clean and organized mail room to promote safety and efficiency.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Developed strategies to speed up mail mail sorting and delivery processes.
Dough Prep Worker
Sister Schubert's
07.2017 - 09.2019
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
- Followed instructions and processes to maintain food and beverage integrity.
- Chose, inspected, weighed, and measured ingredients for each production run.
- Sorted final products according to specified regulatory, customer or company standards.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Gap Leader Over Small Tonnage
Faurecia Automotive Seating
04.2012 - 06.2017
- Trained new team members by relaying information on company procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Delegated tasks strategically and monitored progress for timely completion.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with cross-functional teams to maintain project progress.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
Assistant Director/Prek Teacher
P.R. Chapman's Daycare Center Inc.
08.1998 - 06.2012
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Trained and mentored new employees on industry practices and business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Partnered with educators to instruct and mentor students with developmental and physical disabilities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Education
No Degree - Accounting And Tax Services
JB Accounting And Tax Services
Mobile04.2024
Bachelor of Science -
Faulkner University
3943 Airport Blvd, Mobile AL. 3660812.2023
Skills
- Shipment Preparation
- Distribution Services
- Retail Sales
- Staff Development
- Team Collaboration
- Regulatory Compliance
- Machine Operation
- Handling and Sorting Mail
- Mail Handling
- Post Office Operations
- Problem-Solving Skills
- Production Goal Setting
- Workplace Safety
- Appointment Scheduling
- Expense Tracking
- Office Administration
Owner: Amped Up Creations
I am a Graphic Designer by heart, I been doing t-shirt printing for well over 8 years and I just love creating.
My small business is conveniently located in Chickasaw, on West Lee Street
Timeline
Secretary
Jb Accounting And Tax Services
10.2023 - Current
Mail Handler Assistant
United States Post Office
06.2023 - 09.2023
Mail Handler Group Leader
United Postal Service
09.2019 - 09.2023
Dough Prep Worker
Sister Schubert's
07.2017 - 09.2019
Gap Leader Over Small Tonnage
Faurecia Automotive Seating
04.2012 - 06.2017
Assistant Director/Prek Teacher
P.R. Chapman's Daycare Center Inc.
08.1998 - 06.2012
No Degree - Accounting And Tax Services
JB Accounting And Tax Services
Bachelor of Science -
Faulkner University
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