Summary
Overview
Work History
Education
Skills
Timeline
Generic

Velnesha Rabon

Dallas,TX

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

11
11
years of professional experience

Work History

Site Manager-DFW Region

Proscribe, LLC
05.2018 - Current
  • Managed over 8,000 hours per month while overseeing 100+ scribes at 32 facilities ranging from Emergency Departments, Internal/Family Medicine, and Specialty Clinics while working closely with Client Service Manager
  • Established clear lines of communication between scribes and clinic/hospital staff and facilitated review of scribe documentation and quality control/assurance.
  • Met regularly with Client Service Manager, Site Coordinators, Trainers, and Scribes to ensure and maintain provider satisfactory and scribe workforce.
  • Maintained scribe skill set and knowledge of EMR by scribing at short-staffed sites.

Graduate Assistant in Teaching

Department of Biological and Environmental Science at Texas A&M University- Commerce
01.2018 - 05.2019
  • Taught 70-90 students each semester in Human Anatomy and Physiology 1 lab and General Microbiology lab.
  • Made weekly lesson plans and facilitated/oversaw lab dissections.
  • Checked assignments, proctored tests and provided grades according to university standards.

Site Coordinator (Lead Scribe)

Proscribe, LLC
08.2017 - 05.2018
  • Point of contact/supervisor of 15 scribes and acted as liaison between Physicians and scribes on preferences, new charting updates, and any issues.
  • Trained new scribes for clinical training and conducted scribe performance reviews for each scribe.

Scribe

Proscribe, LLC
01.2016 - 08.2017
  • Enhanced patient care by accurately documenting patient's medical history, physical exam, results, treatment plans, procedures, and consultations in various Electronic Medical Record software at 6 emergency rooms and 3 clinics in North Texas.
  • Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout documentation process.

Lead Resident Assistant

Residential Living and Learning at Texas A&M University- Commerce
08.2015 - 05.2016
  • Led staff of 11 Resident Assistants while working closely with Community Director
  • Scheduled weekday and weekend duty shifts, including holidays
  • Presented skill workshops to staff during weekly staff meetings and conducted staff meetings in absence of Community Director
  • Filed building wide work orders and incident reports.

Desk Attendant

Residential Living and Learning at Texas A&M University- Commerce
08.2014 - 05.2016
  • Provided good customer service and maintained excel logs/documents.
  • Enforced school policy, as well as responded to and handled emergency situations.
  • Interviewed new Desk Attendants.

Resident Assistant

Residential Living and Learning at Texas A&M University- Commerce
08.2013 - 05.2015
  • Promoted community development and fostered development of relationships among 28- 44 residents each school year: ranging from freshman to graduate students
  • Interviewed new Resident Assistants and Community Directors.

Education

Master of Science - Biological Science

Texas A&M University-Commerce
Commerce, Texas
05.2019

Bachelor of Science - Biological Science Pre-Medical

Texas A&M University-Commerce
Commerce, Texas
05.2016

Skills

  • Organizational Skills Mastery
  • Medical Transcription
  • Quality Assurance
  • Proficient in EPIC, NextGen, eClinical Works, PICIS
  • Adaptability in Fast-Paced Environments
  • Client Account & Staff Management
  • Negotiation and Conflict Resolution
  • Strategic Planning
  • Procedures Development
  • Performance Tracking and Evaluation
  • Analytical Thinking
  • Shift Scheduling

Timeline

Site Manager-DFW Region

Proscribe, LLC
05.2018 - Current

Graduate Assistant in Teaching

Department of Biological and Environmental Science at Texas A&M University- Commerce
01.2018 - 05.2019

Site Coordinator (Lead Scribe)

Proscribe, LLC
08.2017 - 05.2018

Scribe

Proscribe, LLC
01.2016 - 08.2017

Lead Resident Assistant

Residential Living and Learning at Texas A&M University- Commerce
08.2015 - 05.2016

Desk Attendant

Residential Living and Learning at Texas A&M University- Commerce
08.2014 - 05.2016

Resident Assistant

Residential Living and Learning at Texas A&M University- Commerce
08.2013 - 05.2015

Master of Science - Biological Science

Texas A&M University-Commerce

Bachelor of Science - Biological Science Pre-Medical

Texas A&M University-Commerce

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Velnesha Rabon