Venante Francois
Pompano Beach,FL
Summary
Dynamic Style Consultant with a proven track record at Target, excelling in customer engagement and stock management. Adept at ensuring product availability and maintaining a welcoming store environment. Recognized for enhancing customer satisfaction through exceptional service and fostering team collaboration, while efficiently assisting guests in locating items.
Overview
22
22
years of professional experience
Work History
Style Consultant
Target
Deerfield Beach, FL
05.2003 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Sales Associate
Walmart
Pompano Beach, FL
08.2007 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Associate Degree - Health Administration
Florida Career College
Margate, FL03.2014
Certificate - Medical Front Office And Billing
Florida Career College
Margate, FL03.2013
Skills
Making sure clothing items are always in stock
- Department is always zone and clean
Assist the guest with locating items
Customer service helps guests with returning items, cashing checks, bill payments, and more
Online pickup shopping for guests that place orders online for pickup and delivery
Languages
English
Native or Bilingual
Creole
Limited Working
Timeline
Sales Associate
Walmart
08.2007 - 09.2022
Style Consultant
Target
05.2003 - Current
Associate Degree - Health Administration
Florida Career College
Certificate - Medical Front Office And Billing
Florida Career College