Vendrys Keating

• Answered phone calls and emails and responded to questions from prospects quickly and effectively.
• Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
• Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
• Maintained accurate records of all leasing activity, providing valuable data for management decisionmaking.
• Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.

• Cultivated loyal repeat customers through personalized outreach efforts such as targeted promotions or follow-up communications after successful transactions.
• Implemented analytics tools to track store performance, identifying opportunities for growth and improvement within the marketplace.
• Developed strategic marketing initiatives to promote products across various channels, driving increased traffic to the eBay store.
• Grew subscriber base significantly through social media advertising campaigns focused on driving awareness of the eBay store''s unique offerings.

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• Communicated with coworkers and managers about completed duties.
• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
• Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
• Cleaned and organized building areas as required.
• Greeted guests with warmth and professionalism for friendly, helpful service.
• Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
• Picked up vehicles from and delivered vehicles to customers as directed by management.
• Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.

• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Trained new staff in bussing and cleaning procedures.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.