Venecia De Souza Gonzalez
Dallas
Summary
Results-driven Assistant Manager with over 10 years of experience in retail sales, customer service, and team leadership. Strong background in driving sales performance, building high-performing teams, and delivering premium customer experiences. Highly organized, proactive, and skilled in store operations, staff development, inventory management, and visual merchandising.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
Work History
Assistant Manager
Club Monaco
Dallas
02.2022 - 08.2025
- Supported daily store operations to maximize sales and efficiency.
- Coached associates on selling techniques, upselling, and customer engagement.
- Delivered exceptional customer service and built long-term client relationships.
- Assisted with scheduling, onboarding, training, and performance development.
- Managed KPIs, inventory, visual merchandising, loss prevention, and cash handling.
Store Manager
Skechers
Plano
03.2021 - 11.2021
- Led store operations with focus on sales growth and customer satisfaction.
- Recruited, trained, and developed high-performing sales teams.
- Implemented sales strategies and analyzed performance trends.
- Managed inventory, merchandising, scheduling, payroll support, and compliance.
Assistant Manager
Marciano
Dallas
01.2018 - 02.2020
- Supported daily retail operations and sales execution.
- Provided elevated customer service and styling support.
- Assisted with team supervision, inventory, merchandising, and cash handling.
Human Resources Assistant
C.V.G.
Venezuela
05.2015 - 04.2016
- Supported human resources operations, employee records, and documentation.
- Assisted with recruitment processes, onboarding, and personnel files.
- Provided administrative support, report preparation, and internal communications.
- Delivered professional internal customer service and maintained confidentiality.
Education
Villa Educativa
Venezuela, BolivarSkills
- Sales & Upselling
- Customer Service Excellence
- Team Leadership
- Staff Training & Development
- Inventory Management
- Visual Merchandising
- Cash Handling
- Human Resources Support
- Microsoft Office
- Excel
Personal Information
Title: Assistant Manager | Sales & Customer Service Professional
Timeline
Assistant Manager
Club Monaco
02.2022 - 08.2025
Store Manager
Skechers
03.2021 - 11.2021
Assistant Manager
Marciano
01.2018 - 02.2020
Human Resources Assistant
C.V.G.
05.2015 - 04.2016
Villa Educativa