Veneicia Alleyne
Jamaica,USA
Summary
Compassionate DSP and PCA with a proven track record of providing exceptional patient care and ensuring patient safety. Skilled in implementing nursing care plans, administering medications, and maintaining accurate patient records. Experienced shift supervisor with excellent leadership skills, adept at managing teams, inventory levels, and daily operations. Possesses strong service-oriented and social perceptiveness skills, along with exceptional typing skills of 60-75WPM.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Day Habilitation Specialist
Eihab Community Services
Westbury, NY
03.2024 - 07.2025
- Developed individualized plans for clients based on their unique needs and goals.
- Organized workshops promoting life skills development among individuals served.
- Provided emotional support to participants throughout the day habilitation process.
- Organized outings for individuals with disabilities to attend cultural events or participate in leisure activities.
- Actively advocated for the rights of people living with disabilities within the community.
- Assisted individuals in developing and refining life skills such as hygiene, communication, problem-solving, money management, and interpersonal relationships.
- Provided transportation services to ensure that clients arrive safely at scheduled appointments or activities.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Recorded client status progress and challenges in logbooks and reports.
PCA
Platinum Home Care
Brooklyn, NY
01.2022 - 02.2024
- Helped patients move in and out of beds, baths and wheelchairs.
- Cleaned and organized client's living quarters to make living conditions more hospitable.
- Responded appropriately to physical, emotional and developmental needs of residents.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
- Drove motor vehicles to transport clients to physicians' offices or outings.
- Coordinated with doctors and registered nurses to develop care plans for clients.
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Provided assistance with activities of daily living such as bathing, dressing, grooming and mobility.
- Maintained a clean, safe environment within the home setting at all times.
- Monitored patient condition and reported changes to the nursing staff.
- Helped patients with ambulation using gait belts or wheelchairs while ensuring safety protocols were followed.
- Implemented nursing care plans by performing patient care activities under supervision of licensed nurses.
Shift Supervisor
Walmart
Valley stream, NY
05.2017 - 01.2022
- Administered medications according to physician instructions and monitored for adverse reactions.
- Maintained accurate documentation of patient progress in accordance with established standards.
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
- Managed store closing and opening procedures to ensure safety and security.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
- Managed inventory levels and minimized loss, following company systems and guidelines.
- Provided direction to team members regarding operational and procedural issues.
- Maintained records of daily transactions and weekly sales reports.
- Managed scheduling, payroll, inventory control, customer service, and other operational tasks.
Shift Supervisor
Starbucks
New York, New York
11.2015 - 05.2017
- Supervised daily operations and ensured adherence to company policies.
- Coordinated team schedules and managed shift assignments effectively.
- Trained new staff on customer service standards and operational procedures.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Addressed any issues that arose during the shift in a proactive manner.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Conducted weekly inventory of supplies, equipment, and food items.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Checked orders for quality and completeness.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Determined budgets, production goals and rates based on company policies and requirements.
Education
High School Diploma -
Revelation School of Florida
Miami, Fl06.2010
Skills
- Patient Safety
- Service-Oriented
- Social Perceptiveness
- Typing Skills 60-75WPM
Certification
Food handler's, 07/01/16
Timeline
Day Habilitation Specialist
Eihab Community Services
03.2024 - 07.2025
PCA
Platinum Home Care
01.2022 - 02.2024
Shift Supervisor
Walmart
05.2017 - 01.2022
Shift Supervisor
Starbucks
11.2015 - 05.2017
High School Diploma -
Revelation School of Florida