VENESHIA CLOVIS

Conroe,TX

Overview

years of professional experience

Farouk Systems Inc. - CHI / BioSilk

Houston, TX

04.2025 - 08.2025

Managed collections for high-volume accounts, ensuring timely payments and reducing delinquency rates.
Created credit and debit memos to resolve billing discrepancies with management approval.
Utilized SAP billing platform to process and reconcile accounts efficiently.
Placed outgoing collection calls to resolve payment issues and maintain customer relationships.

Fleetcor / Corpay (New Branding)

Houston, TX

01.2018 - 01.2024

Oversaw commercial accounts within the fuel portfolio, ensuring accurate billing and collections.
Specialized in charge-off back-end risk collection strategies to minimize losses.
Administered contracts, facilitated audits, and managed settlement agreements and payment plans.
Applied cash application procedures to reconcile transactions and maintain accurate records.
Negotiated repayment solutions while maintaining customer satisfaction.

Ricoh-USA Americas - Brand Services

Houston, TX

01.2005 - 01.2018

Managed manual credit and rebill processes, ensuring accurate reconciliation and financial reporting.
Developed and maintained cross-functional relationships, collaborating across departments.
Utilized Oracle systems to streamline processes and increase efficiency.
Applied analytical skills to identify discrepancies and implement resolutions.
Trained new team members on billing procedures and best practices.

Farouk Systems Inc. - CHI / BioSilk

04.2025 - 08.2025

Fleetcor / Corpay (New Branding)

01.2018 - 01.2024

Ricoh-USA Americas - Brand Services

01.2005 - 01.2018