VENESSA CAIN
Ocoee,FL
Summary
Detail-oriented Administrative Professional with 8+ years of experience across government, legal, education, and customer service environments. Skilled in office administration, records management, and supporting daily operations. Experienced in maintaining organized, safe, and efficient environments while handling confidential documents and public-facing services. Trained in CPR, First Aid, and safety procedures. Seeking administrative and office-based roles where strong organizational, communication, and clerical skills can support efficient business operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Treasure Kids Academy
11.2025 - Current
- Assisted teachers with classroom activities, lessons, and daily routines
- Supported students individually and in small groups
- Monitored student behavior, safety, and participation
- Helped maintain an organized and structured classroom environment
Customer Service Associate
Walgreens
08.2025 - 11.2025
- Provided customer service in a fast-paced retail environment
- Processed cash and card transactions accurately
- Assisted customers with product inquiries and store navigation
- Maintained organized shelves and restocked merchandise
- Supported daily store operations and teamwork
Administrative Secretary (Legal & Government Offices)
Supreme Court of Judicature of Jamaica, Office of the Services Commission & Electoral Office of Jamaica
01.2016 - 01.2025
- Provided administrative support to judges, attorneys, and senior officials
- Prepared legal and official documents including correspondence and court records
- Managed over 100 case files with confidentiality and accuracy
- Handled phone, email, and public inquiries professionally
- Coordinated schedules, deadlines, and daily office operations
Data Entry Clerk
Electoral Office of Jamaica
01.2019 - 01.2020
- Processed and verified records with high accuracy
- Updated and maintained database systems
- Organized digital and physical filing systems
Education
Associate Degree - Social Work
Portmore Community College
Primary Education
Bethlehem Moravian College
Caribbean Secondary Education Certificate (CXC) - 6 Subjects
Sydney Pagon Agricultural High School
High School Leaving Certificate & SSC - undefined
Maggotty High School
Skills
- Office Administration & Customer Service
- Data Entry (High Accuracy)
- Document Preparation & Filing Systems
- Multi-line Phone Systems
- Calendar & Schedule Management
- Communication & Team Collaboration
- Organization & Multitasking
Certification
- CPR & First Aid Certified
- Bloodborne Pathogens Training
- Fire Safety Certification
- Certified Nursing Assistant (CNA) - Coursework Completed (Exam Pending)
- Secretarial Qualification Examination - Management Institute for National Development
- Level 3 Agricultural Science Certification
Timeline
Teacher Assistant
Treasure Kids Academy
11.2025 - Current
Customer Service Associate
Walgreens
08.2025 - 11.2025
Data Entry Clerk
Electoral Office of Jamaica
01.2019 - 01.2020
Administrative Secretary (Legal & Government Offices)
Supreme Court of Judicature of Jamaica, Office of the Services Commission & Electoral Office of Jamaica
01.2016 - 01.2025
Associate Degree - Social Work
Portmore Community College
Primary Education
Bethlehem Moravian College
Caribbean Secondary Education Certificate (CXC) - 6 Subjects
Sydney Pagon Agricultural High School
High School Leaving Certificate & SSC - undefined
Maggotty High School