Venessa Franco
Elk Grove,United States
Summary
Dedicated Office Assistant with over 8 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Excel and history achieving high data output. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Office Assistant
County Of Sacramento Child, Family & Adult Service
05.2023 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Input data into spreadsheets and databases.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
Office Assistant
Sacramento Motor Cars
09.2014 - Current
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Drafted common document templates for use by executives and employees.
- Streamlined processing procedures for various financial and employee documents to improve traceability.
Education
High School Diploma -
Rio Linda High School
Rio Linda, CA05.2003
Skills
- Office Management
- Insurance Eligibility Verifications
- Event Planning
- Staff Management
- Excel Spreadsheets
- Time Management
- Customer Relationship Management
- Schedule Management
- Report Analysis
- Issue Resolution
- Appointment Scheduling
- Positive Attitude
- Customer Communication
- Dedicated Team Player
- Supply Restocking
- Staff Training
- Microsoft Office
- Prioritizing Work
- Payment Processing
Timeline
Office Assistant
County Of Sacramento Child, Family & Adult Service
05.2023 - Current
Office Assistant
Sacramento Motor Cars
09.2014 - Current
High School Diploma -
Rio Linda High School
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