Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

VENICE PHILLIPS

Suffield,CT

Summary

Hands-on transportation and logistics leader with 15+ years of experience across fleet operations, driver management, dispatch, and DOT/HOS-compliant environments. Proven record leading 50+ driver fleets, enforcing safety and performance standards, and improving on-time delivery in high-volume operations. Experienced with Schneider National and Amazon, trusted to stabilize day-to-day transportation execution through clear expectations, driver coaching and corrective action, KPI tracking, and rapid issue resolution.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Driver Manager / Dispatcher

Schneider National Carriers
12.2023 - Current
  • Lead and dispatch 50+ commercial drivers, holding direct accountability for attendance, performance, safety, and service compliance
  • Conduct driver coaching, corrective action, and performance documentation, addressing HOS violations, unsafe behaviors, and service failures in alignment with DOT standards
  • Improved on-time delivery performance to ~90% through disciplined scheduling, real-time GPS monitoring, and structured driver feedback
  • Enforce DOT and HOS compliance, escalating repeat issues through formal corrective action while maintaining operational continuity
  • Serve as primary escalation point for customer service and driver relations, resolving delays, damage claims, and conduct issues
  • Produce and analyze driver scorecards, productivity reports, and KPIs to support leadership decisions and workforce planning
  • Lead regular driver meetings to reinforce expectations, policy updates, and safety culture

Transportation Operations Lead

Amazon Fulfillment Center
02.2020 - 01.2024
  • Supported high-volume transportation operations with responsibility for yard flow, trailer availability, and schedule adherence in a time-critical environment
  • Enforced safety standards and policy compliance, intervening and escalating associate and driver issues as required
  • Conducted daily yard audits and equipment inspections, documenting violations and coordinating corrective actions
  • Trained and onboarded new associates, reinforcing behavioral, safety, and performance expectations
  • Coordinated emergency tractor and trailer repairs to prevent service disruptions
  • Operated yard management systems and hostler equipment handling 28’–53’ dry, refrigerated, and rail containers

Solar Sales Representative

SunPower
07.2019 - 01.2021
  • Generated new business through consultative, door-to-door sales and customer education
  • Delivered tailored presentations highlighting energy savings, system performance, and ROI
  • Analyzed site conditions including shading, roof orientation, and climate data to calculate array production
  • Built strong customer relationships while consistently meeting performance expectations

Warehouse & Fleet Operations Manager (Site Operations)

Schwan’s Home Food Service
06.2018 - 06.2019
  • Coordinated daily freezer and route truck inventory, ensuring accuracy and route readiness
  • Scheduled and documented preventative maintenance for a fleet of up to 10 vehicles
  • Supported warehouse operations including shipping, receiving, vendor coordination, and facility upkeep
  • Produced operational reports using Excel and Microsoft Office
  • Responded to last-minute operational issues, including emergency equipment recovery across depots

Warehouse Operations Support / Inventory Quality Auditor / Inventory Control Analyst

C&S Wholesale Grocers
05.2011 - 07.2018
  • Trained and mentored up to 25 employees at a time, achieving zero-injury safety outcomes
  • Conducted inventory audits, cycle counts, and RCA investigations to resolve discrepancies
  • Operated a wide range of powered equipment including forklifts, clamp trucks, pallet jacks, and dock stackers
  • Managed OS&D and hazmat-related product handling in compliance with safety protocols
  • Collaborated with purchasing to forecast demand and manage perishable inventory rotation

Education

High School Diploma - undefined

Holyoke Community College
Holyoke, MA

Skills

  • Transportation & Fleet Operations
  • Driver Management & Dispatch
  • DOT & HOS Compliance
  • Yard & Warehouse Management
  • Performance Metrics & Reporting
  • Safety Programs & Audits
  • Process Improvement
  • Team Leadership & Training
  • Route Optimization & GPS Tracking
  • TMS / WMS Systems
  • Transportation Management Systems (TMS)
  • Warehouse Management Systems (WMS)
  • GPS & Route Planning Tools
  • Microsoft Excel, Word, Outlook, SharePoint
  • Yard Management Applications

Certification

  • OSHA 10
  • CPR Certification
  • Valid Driver's License

Timeline

Driver Manager / Dispatcher

Schneider National Carriers
12.2023 - Current

Transportation Operations Lead

Amazon Fulfillment Center
02.2020 - 01.2024

Solar Sales Representative

SunPower
07.2019 - 01.2021

Warehouse & Fleet Operations Manager (Site Operations)

Schwan’s Home Food Service
06.2018 - 06.2019

Warehouse Operations Support / Inventory Quality Auditor / Inventory Control Analyst

C&S Wholesale Grocers
05.2011 - 07.2018

High School Diploma - undefined

Holyoke Community College
VENICE PHILLIPS