Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
15
15
years of professional experience
Work History
Assistant Manager of Operations
Amazon
Nampa, Idaho
09.2024 - Current
Coordinated daily operations to optimize workflow efficiency and enhance team collaboration.
Managed inventory processes for accurate stock levels and timely replenishment.
Oversaw scheduling and resource allocation for optimal team member utilization.
Monitored compliance with safety regulations to ensure a secure working environment.
Coached employees to collaborate effectively in achieving service objectives.
Reviewed employee performance regularly, providing constructive feedback for development.
Assisted in developing operational strategies to elevate service delivery standards.
Resolved issues promptly during production or delivery cycles through effective problem-solving.
Area Manager of Operations
Amazon
Nampa, Idaho
05.2023 - 10.2023
Established goals and objectives that aligned with overall business strategy and monitored progress against those goals.
Ensured that safety standards were met while maintaining a safe work environment for all employees.
Trained staff on new procedures or processes related to their job functions.
Collaborated with other managers to develop plans for new initiatives and projects.
Ensured compliance with all applicable laws, regulations and organizational policies.
Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Managed from 50-150 employees in a shift
Assistant Manager of Problem Solve/AFE
Amazon
Nampa, ID
11.2020 - 05.2023
Help solve problems that arise in outbound Problem Solve throughout whole building on BHN.
Directed and led employees, supervising activities to drive productivity and efficiency.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Managed and motivated up to 100 employees.
Registered Nurse
University of California, San Francisco
San Francisco, CA
08.2010 - 07.2018
Monitored and recorded via electronic medical records in EPIC patient condition, vital signs, recovery progress and medication side effects.
Mission Bay Surgical/Oncology Unit -Providing care for oncology and surgical patients including those with gynecological, colorectal, head and neck, urological, liver, and pancreatic diseases.
Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
Developed and adapted individualized treatment plans according to patient recovery goals.
Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
Acted as patient advocate and implemented total patient care through team nursing process.
Prioritized nursing tasks and assignments and accurately reported patient status.
Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
Education
Bachelor of Science - Sciences of Nursing
Samuel Merritt University
05.2010
Skills
Experience with charting on electronic medical records as an RN