Hindupur Venkataramana Sarma
Bettendorf,IA
Work Preference
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 14 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Program Manager
GGS Information Services
11.2023 - 03.2026
- Account: John Deere and Rolls Royce.
- Managed 50 team members across John Deere account for technical publication.
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Senior Global Program Manager
GGS Information Services
05.2021 - 11.2023
- Accounts: Volvo Group, Daimler.
- Mentored and supported 50 aftermarket department employees to create strong workplace culture.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
- Delivered clear presentations during meetings with clients and colleagues, using effective public speaking skills.
- Met tight deadlines to satisfy client demands and project timelines.
- Devised tools and benchmarks to improve team performance and monitor production.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
Global Program Manager
GGS Information Services
09.2018 - 04.2021
- Accounts: Volvo Group, BOMAG, Thomas Bus, John Deere & Komatsu.
- Mentored and supported 325 aftermarket department employees to create strong workplace culture. Responsible for all sites including Greensboro, Gothenburg & Bangalore.
- Providing responsive customer support throughout project/program development, implementation, and production phase.
- Creating and managing long term goals of the company.
- Apply change, risk, and resource management.
- Tracking and controlling project/program progress and compliance with specifications, schedules, and procedures.
- Routing and scheduling customer input through appropriate production functions.
- Preparing and communicating project/program status reports for senior management.
- Managing database development involving troubleshooting and new design to ensure high quality output.
- Compiling relevant data to produce monthly department financial projection numbers.
- Monitoring production costs to ascertain department profitability.
- Providing input for and managing within the department personnel.
- Ordering and maintaining required supplies, raw materials, and equipment to meet department requirements.
- Engaging in quality improvement applications such as Six Sigma, identify
- Customer specifications, and monitor reports pertaining to quality.
Project Manager
GGS Information Services
10.2011 - 08.2018
- Accounts: Volvo Group.
- Resource forecasting in collaboration with cross-functional teams – domain skill and seniority wise numbers
- Align forecasting plans with internal ramp downs and recruitment.
- Facilitate direct training plans to bridge associate skill-gap.
- Careful Analysis and Monitoring of Billing Await resources and utilizing them
- For Internal Competency Development activities.
- Handling end to end management of project deliverables.
- Experience in handling RFP & RFQ.
- Providing estimate on cost to the project based on size, complexity and stage.
- Review project performance including scope, budget, schedule & cost.
- Robust internal review process in place helped in achieving 4 plus six sigma scores and subsequently FTR of 94%.
- Successfully delivered various engine & vehicle projects.
- Team leader for implementation of Guided Diagnostics in Grade-X & Rational Clear Case.
- Working in close contact with PD on analysis and function description for Approx. 35 different functions on the truck.
- Analyzing the information from a symptom point of view.
- Developing of methods for fault tracing of electrical & mechanical systems and components.
- Implementations of these methods in diagnostic tool with help of Grade X (authoring tool).
- Test & verification of developed methods on vehicle.
Service Manager
Lathangi Ford
12.2009 - 10.2011
- Met with customers to discuss service needs and develop effective and practical solutions.
Service Manager
Mody Ford
08.2009 - 11.2009
- Met with customers to discuss service needs and offer available solutions.
Assistant Service Manager
Automotive Manufacturers Private Limited
10.2007 - 08.2009
Assistant Service Manager
Mody Ford
05.2006 - 09.2007
Service Advisor
Nikki Ford
07.2004 - 09.2005
India Service Advisor
Sundaram Motors
12.2002 - 06.2004
Assistant Service Manager
SRI SIDDI VINAYAKA AUTOMOBILES PRIVATE LIMITED
02.2002 - 11.2002
Service Advisor
Automotive Manufacturers Private Limited
05.1996 - 01.2002
- Hyderabad, Telangana, India
Education
Diploma - Automobile Engineering
Govt. Polytechnic College
India03.1996
Skills
- Implementation planning
- Client interfacing
- Problem-solving skills
- Project cost management
- Business analysis
- Program review
- Technical leadership
- Agile methodology
- Analytical skills
- Cross-functional team leadership
- Project leadership
Accomplishments
- Implemented Six Sigma program for quality and productivity.
- Various automation initiatives within the authoring tool for better productivity and cost reduction.
Certification
- Oct 2025 - An Introduction to Product Management - IBM
- Oct 2025- What is Data Science - IMM
- Aug 2018 - SAFe 4.0 - izen
- Aug 2018 - Scrum Master - Izen
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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SOFTWARE
- Grade X (Authoring Tool)
- Frame Maker
- PDM Software
- CAD Programmes
- Team Foundation Server
- Microsoft Office
Timeline
Program Manager
GGS Information Services
11.2023 - 03.2026
Senior Global Program Manager
GGS Information Services
05.2021 - 11.2023
Global Program Manager
GGS Information Services
09.2018 - 04.2021
Project Manager
GGS Information Services
10.2011 - 08.2018
Service Manager
Lathangi Ford
12.2009 - 10.2011
Service Manager
Mody Ford
08.2009 - 11.2009
Assistant Service Manager
Automotive Manufacturers Private Limited
10.2007 - 08.2009
Assistant Service Manager
Mody Ford
05.2006 - 09.2007
Service Advisor
Nikki Ford
07.2004 - 09.2005
India Service Advisor
Sundaram Motors
12.2002 - 06.2004
Assistant Service Manager
SRI SIDDI VINAYAKA AUTOMOBILES PRIVATE LIMITED
02.2002 - 11.2002
Service Advisor
Automotive Manufacturers Private Limited
05.1996 - 01.2002
Diploma - Automobile Engineering
Govt. Polytechnic College