Summary
Overview
Work History
Education
Skills
Websites
Key Domain Technical Knowledge
Personal Information
Certification
Timeline
Generic
Venkata Gopalam

Venkata Gopalam

Plano,United States

Summary

Network Engineer with 12+ years of experience on devices like Cisco, Routers Switches & Firewalls, cisco Wireless & Load balancer (F5, Citrix), Palo Alto firewalls. Nexus devices Working As Team lead with the team size of 15 Members either offshore and onsite. Participating with Presentations weekly and monthly reports along with Client managers. Having knowledge on Cisco ACI infrastructures and SDN & AWS for the datacenter environments. IP and URL blocking in firewalls review the policy as per user requirements and packet capture over CLI & GUI. Working on Service now ticketing tool for incident and change management with service now tool and worked on Infoblox for IP Management. Working on web proxy’s for url filtering and to provide the web access for users Using Algosec for verification of firewall rules Having experience on network devices like Cisco Router’s & Switches, Citrix, Load balancers. Was involved in Network Security and Firewall Configuration Working as a network security lead and involves in escalation calls to address the client reequipments and preparing documentation and Architecture diagram Managing team form different locations out of globe either offshore /onshore Was involved in coordination with application team and clients while deploying any load balancer changes. Involved in Configuring, troubleshooting CISCO Routers and Switches. Good Experience in installation, configuration and maintenance of Routers and Switches. Hands on Experience in configuring and troubleshooting L3 protocols like RIP (V1 & V2), EIGRP, OSPF, BGP. Knowledge on Redundancy Protocols like VRRP & HSRP. Good Experience in troubleshooting L2 Protocols like TCP, UDP SNMP SMTP, FTP, TFTP, STP, VTP, RSTP, MSTP. Experience on troubleshooting on VPN connectivity MPLS, LAN@WAN (SDWAN)telecom as well. Have Experience on DNS and DHCP tool IPCONTROL. Involved in technical support with Cisco and AT&T, Verizon, Level3, Above net, TWT. Worked on RSA tool for authentication. Was involved in troubleshooting users connected on soft tokens and hard tokens. Worked on Cisco Prime tool for enabling Guest Access to users in different seminar hall. Done IOS upgrades on WLC controllers. Used NetScout devices for volume of data analysis and Wireshark for packet analysis. Worked on Splunk tool for logs on user access details. Worked on HP NAS tool for pushing the IOS image and getting backup of the configuration details. Configuring & Trouble shooting routers & switches Cisco Nexus 7K,6K,9K & Juniper product Troubleshooting Configuring VPC, VDC on nexus Devices Handling the customer issues from various sites Relevant experience on implementing / involving new projects and existing datacenter Migrations with proper planning. Handling the configuration as well as troubleshooting of Cisco high end core routers, core switches, different provider switches, Documentation, administration, and management of LANs/WANs in a variety of media and protocols relevant to the task or requirement. Maintenance duties include uptime monitoring, emergency troubleshooting, regular patches and upgrades, capacity and software planning, proactive security measures, backup, etc. Develops and enforces security policy and standards that safeguard data accessible through LANs or WANs

Overview

16
16
years of professional experience
1
1
Certification

Work History

Network Engineer

Infosys Limited
12.2018 - Current
  • Managing and coordinating with team members to work on operational support and involving on escalation calls along with client to resolve the issues in order to avoid the outage in infrastructure
  • Initiating daily &weekly calls with all the shift team members to get the update and avoid the GAPS on pending incidents
  • Working with the change management and Stakeholders if any upgrades and installations happens in order to get the downtime with out any business impact during off business hours
  • Active participant with change implementations which are planning for better uptime for the datacenters
  • Advanced configuration and troubleshooting skills in Security and Network devices
  • Proactively monitoring customers network and make sure the network is always up with high availability with no outages Configuration, Administration and Management of Cisco ASA, Checkpoint and Palo Alto devices between the corporate network and various external entities
  • Installation and Configuring the Nodes, Pools, Virtual Severs, Monitors, SSL profiles in BIG-IP F5
  • Configuring the AS-Path prepending, As-Path filtering, default routes, soft reconfiguration, route-maps and redistribution in the BGP Responsible for Network and Security solution recommendations Providing requested permissions by adding/modifying the Firewall Policies and rules on Checkpoint and Palo Alto Firewalls Implementing and Managing VPN Networks of the Customer through Cisco ASA and Palo Alto firewalls Implement and Manage IPSEC VPN Networks Connectivity with Customer through Palo Alto and Cisco ASA firewalls Maintain WAN and MAN connectivity between the sites across the globe Install, manage and troubleshoot Cisco Access Points using Cisco Wireless Controller using Cisco Prime Troubleshoot end user VPN connectivity issues Packet capture analysis on Wireshark and NetScout Forensic Analysis for the Security Logs, Reports, provides recommendations and implementing the same
  • Hardening and policy fine-tuning the security devices as per the best practices
  • Ensuring that Incidents, Change and Service requests are closed without violating SLA of 100%
  • Scheduling Change plans for break-fix solution implementations and preparing play books for repeated and major issues
  • Creating and resolving Problem tickets for business impacted issues
  • Providing RCA for Major and Critical issues
  • Mentoring the technical skills of team members and help them increasing their capabilities and handling escalations
  • Installation, Configuration & Managing the Checkpoint/Palo Alto Firewall in high availability mode Performing client Datacenter Disaster Recovery Exercises
  • Monitoring and Troubleshoot Riverbed Wan Optimizer, NetScout Devices, F5, Cisco Identity Services Manager, Symantec Proxy Services Gateway, Configuration Managing and scheduling upgrade in Cisco Routers, Nexus Switch’s, F5 and security devices.

Senior Consultant Infrastructure Management

GEM Source it consulting Pvt ltd
09.2017 - 12.2018
  • Managing and coordinating with team members to work on operational support and involving on escalation calls along with client to resolve the issues in order to avoid the outage in infrastructure
  • Initiating daily &weekly calls with all the shift team members to get the update and avoid the GAPS on pending incidents
  • Working with various team members during the P1 calls and initiation of bridge calls with multiple teams to resolve the issues without escalations
  • Configuring & Trouble shooting Routers & switches Cisco Nexus 7K,6K,9K & Juniper products
  • Troubleshooting and Configuring VPC, VDC on nexus Devices Handling the customer issues from various sites Given support for 186 Global locations out of world For BHP Client network Datacenters as well, Handling the configuration as well as troubleshooting of Cisco high end core routers, core switches, different provider switches, Documentation, administration, and management of LANs/WANs in a variety of media and protocols relevant to the task or requirement
  • Maintenance duties include uptime monitoring, emergency troubleshooting, regular patches and upgrades, capacity and software planning, proactive security measures, backup, etc.

Sr Network Engineer

Pyramid It Consulting Pvt Ltd.
08.2016 - 04.2017
  • Relevant experience on implementing / involving new projects and existing datacenter Migrations with proper planning
  • Handling the configuration as well as troubleshooting of Cisco high end core routers, core switches, different provider switches, Documentation, administration, and management of LANs/WANs in a variety of media and protocols relevant to the task or requirement
  • Maintenance duties include uptime monitoring, emergency troubleshooting, regular patches and upgrades, capacity and software planning, proactive security measures, backup, etc
  • Develops and enforces security policy and standards that safeguard data accessible through LANs or WANs Documentation, administration, and management of LANs/WANs in a variety of media and protocols relevant to the task or requirement
  • Maintenance duties include uptime monitoring, emergency troubleshooting, regular patches and upgrades, capacity and software planning, proactive security measures, backup, etc
  • Develops and enforces security policy and standards that safeguard data accessible through LANs or WANs Providing the support for Wide verity Networks Ethernet, Token ring, LAN, WAN depends on the different services providers.

Network Specilist

IMSI India Pvt Ltd
11.2015 - 04.2016
  • Handling L2/L3 Escalation issues from customers Configuring routers & switches Cisco Nexus, Juniper a product Troubleshooting
  • Given support for Ctrls Datacenter as well handle calls for various clients on- Ticketing basis Relevant experience on implementing / involving new projects and existing datacenter Migrations with proper planning
  • Handling the configuration as well as troubleshooting of Cisco high end core routers, core switches, different provider switches, Given support for Datacenter as well handle calls for various clients on- Ticketing basis Relevant experience on implementing / involving new projects and existing datacenter Migrations with proper planning
  • Handling the configuration as well as troubleshooting of Cisco high end core routers, core switches, different provider switches

Network WAN Engineer

Ctrls Data Center
12.2014 - 09.2015
  • Given support for Ctrls Datacenter as well handle calls for various clients on- Ticketing basis Relevant experience on implementing / involving new projects and existing datacenter Migrations with proper planning
  • Handling the configuration as well as troubleshooting of Cisco high end core routers, core switches, different provider switches, Documentation, administration, and management of LANs/WANs in a variety of media and protocols relevant to the task or requirement
  • Maintenance duties include uptime monitoring, emergency troubleshooting, regular patches and upgrades, capacity and software planning, proactive security measures, backup, etc
  • Develops and enforces security policy and standards that safeguard data accessible through LANs or WANs

Network Engineer

National Informatics Center
09.2008 - 03.2013
  • Monitoring Data center Network including Various dept such as Indian Airport network connectivity educational and research centers are in India Devices like router, various switches and firewalls
  • Configure and troubleshooting Cisco 6509, 4500, 2950 and 1900 Switches Configuring, monitoring & trouble shooting Cisco 7000, 3700, 3600, 2800, 1700 and 1600 series routers, Configuring, Verifying & Troubleshooting Routing protocols such as Static, Default, OSPF and BGP
  • Working with Service Providers like BSNL, VSNL, Vodafone and Reliance on creating/restoring the Data and ILL leased lines Handling Link Down and Latency issues Troubleshooting the media related problems like Link failure, clocking problem, errors in media, Low reliability and packet drops etc
  • Tracing physical link failures by taking Hard/Soft loops from service providers

Education

MSC IT -

Kuvempu University
Hyderabad
03.2013

Skills

  • Cisco switching expertise
  • Vendor Relationship Management
  • Network Security
  • Infrastructure Planning

Key Domain Technical Knowledge

Cisco IOS, Big IP OS, Checkpoint Gaia (77.30 and 80.10), and Palo Alto OS 8.015, TCP-IP, UDP, DHCP, DNS, BGP, EIGRP, OSPF, RIP, HSRP, VRRP, NAT, AAA, IPsec, Radius, TACACS, SNMP, 802.1Q, VLANS, QOS and SSL, IP control, Remedy, NetScout, Wire shark, Adaptive security device manager, Symantec AV protection manager, Service now, Splunk, Symantec Security Information Manager, Cisco ACS, ASR 1000, Cisco IOS & IOS XE Router, Catalyst switches (4500, 6500 & 3800), Cisco Nexus Switches (5000, 7000 & 9000), Checkpoint (4800, 12000 & 13000), Palo Alto (5220, 5060, 3060, 3020 & 5020), Cisco ASA firewalls (5585) and Juniper SRX 650, F5 Big IP LTM (3600 & 4200), GTM (1600 & 5800) and ASM (4600), Cisco 5580

Personal Information

  • Passport Number: MO312782
  • Father's Name: Kotinagaiah
  • Date of Birth: 07/01/81
  • Marital Status: Married

Certification

CCNA,CCNP & PCNSA

Timeline

Network Engineer

Infosys Limited
12.2018 - Current

Senior Consultant Infrastructure Management

GEM Source it consulting Pvt ltd
09.2017 - 12.2018

Sr Network Engineer

Pyramid It Consulting Pvt Ltd.
08.2016 - 04.2017

Network Specilist

IMSI India Pvt Ltd
11.2015 - 04.2016

Network WAN Engineer

Ctrls Data Center
12.2014 - 09.2015

Network Engineer

National Informatics Center
09.2008 - 03.2013

MSC IT -

Kuvempu University
Venkata Gopalam