Venkata Manchella
Georgetown,TX
Summary
Passionate IT professional with over 3+ years of expertise in data center management, system support, and networking. Demonstrated proficiency in managing server hardware and network devices while ensuring smooth IT infrastructure operations through effective inventory management. Skilled in prioritizing tasks based on business needs, maintaining organization and time management. Thrives in fast-paced environments, responding to critical issues during on-call shifts to minimize downtime. Strong communicator, collaborating with cross-functional teams to escalate and resolve technical issues swiftly.
Overview
4
4
years of professional experience
Work History
Data Center Technician
X
09.2021 - 08.2022
- Led end-to-end hardware lifecycle management, including racking and stacking, structured cabling, power distribution, and server provisioning for high-performance computing environments.
- Optimized data center networking infrastructure by configuring network devices, including IP addressing, VLANs, and routing, resulting in a 30% improvement in network efficiency and a 25% reduction in latency.
- Adept at managing and troubleshooting file systems and disk partitions, ensuring data integrity and system reliability.
- Executed tasks involving the installation and restoration of networking cables like fiber optic, Ethernet, and conduit structures.
- Provided clear, concise documentation for asset inventory, hardware failures, and repair status updates, improving team efficiency and reducing miscommunication.
Junior Data Center Technician
IT services
01.2019 - 08.2021
- Extensive experience in configuring, maintaining, and troubleshooting server, storage, and network hardware in a 24/7 data center environment, ensuring optimal performance and uptime.
- Utilized inventory management systems to maintain accurate records of incoming and outgoing hardware, updating stock levels and ensuring real-time visibility of inventory status.
- Proficient in troubleshooting network connectivity and configuring routers, switches, and firewalls, leading to a 30% reduction in network downtime and improved system performance across multiple environments.
- Hands-on experience with data center infrastructure management tools for monitoring server performance, managing tickets, and tracking asset inventories.
- Collaborated with cross-functional engineering and operations teams to forecast hardware needs based on project timelines, system upgrades, and unforeseen emergencies.
Education
Master of Science - Computer Science
University of Dayton
Dayton, OH05-2024
Skills
- Tools: Bash, Ansible, Building Management Systems (BMS), ServiceNow, AWS, Azure
- Data Center Management: Expertise in server installation, rack configuration, and maintaining critical infrastructure
- Networking expertise: Proficient in network protocols, configuration, and troubleshooting of routers, switches, and firewalls
- Security & Governance: Knowledgeable in IT security best practices, system hardening, and compliance frameworks
- System Support: Skilled in managing Linux/Unix, and Windows servers, system backups, and disaster recovery
- Documentation Skills: Experienced in creating clear technical documentation, incident reports, and standard operating procedures (SOPs)
Timeline
Data Center Technician
X
09.2021 - 08.2022
Junior Data Center Technician
IT services
01.2019 - 08.2021
Master of Science - Computer Science
University of Dayton
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