Venkata Pikkili
IT– Business Transformation
Sunnyvale,CA
Summary
Visionary IT Leader with a passion for transforming global enterprises through ERP excellence, digital innovation, and compliant IT operations. Proven success in aligning technology with business goals to drive patient outcomes, efficiency, and regulatory adherence across manufacturing, biopharma, medtech, and healthcare.
Expert in:
- Enterprise IT & ERP Strategy (SAP, SFDC, Oracle, Dynamics)
- Global IT Operations & Digital Transformation
- Regulatory Compliance (FDA, HIPAA, GMP, SOX, ISO, GxP)
- Supply Chain, R&D, and Manufacturing Optimization
- Cross-Functional Leadership & Change Management
- Data-Driven Insights & AI/ML Integration
Thrives in regulated environments, delivering scalable IT solutions that enable growth, innovation, and operational excellence.
Overview
18
18
years of professional experience
4
4
Certifications
Work History
Manager – IT Applications
Intuitive surgical Inc.
06.2017 - Current
- Responsible for nurturing a high-performing team, ensuring consistent top-tier performance, and fostering elevated levels of energy, resilience, and positivity, even amidst challenging and stressful circumstances
- Leading a global IT application team spanning Onsite, Offshore, and Nearshore locations
- Responsibilities include recruitment and training of new resources, task delegation, SLA and project schedule oversight, facilitation of scrum meetings, team motivation and empowerment, and the preparation of regular Service Delivery reports
- Overseeing IT application (SAP S/4, CRM, SFDC, CPQ Apttus etc.) operations and projects amidst competing priorities, collaborating closely with CoE (Central of Excellence) business stakeholders, product owners, and business analysts
- Providing Global support across Pre-sales (Opportunities, Quotes, Contracts), OTC, Production, Logistics, Finance, and service operations
- Serving as central liaison with business stakeholders, steering committee, internal IT teams, and external vendors
- This includes conducting periodic debriefings with the leadership team
- Possessing practical expertise in the effective management of GXP, Compliance, regulatory, and security aspects seamlessly integrated within IT applications
- Ensuring that all IT solutions, whether based on best practices or customized approaches, are robust, well-suited for their intended purpose, user experience and maintainable
- Engaging in project planning, budgeting, collaboration with global users, landscape assessment, testing strategy formulation, and identifying as well as mitigating risks through transparent communication to project stakeholders, sponsors, and the steering committee
- Contributing to technical discussions, aiding in business process design, liaising with relevant business teams, and promoting thorough documentation
- Demonstrates robust leadership skills, leveraging persuasion and influence to facilitate consensus-building and issue resolution within functional groups or project teams
Programmer Analyst
GHG Systems
12.2016 - 06.2017
- Company Overview: Client: Intuitive surgical Inc
- Successfully managed to determine business requirements, process design, define the project scope
- Shown Project Management skills and gained client confidence to kick off the project
- Managed & Delivered Revenue recognition implementation project as per new US GAAP ASC 606 requirements
- Delivered IT related changes in support of company-wide projects
- Initiated IT improvements for business support includes, business process documentation, define Naming conventions, solution brainstorm sessions etc
- Client: Intuitive surgical Inc
Lead Consultant
Infosys
12.2015 - 12.2016
- Company Overview: Client # Apple Inc
- Managed onsite team and responsible for Operational and project deliverables
- Led the project involving SAP data replication for SAP OTC, Logistics, Production planning and Service management data from SAP ECC to SAP HANA
- Conducted Business requirement discussions and documenting, preparing business process flows and signoff from client
- Responsible for preparing global testing templates (AMR/APAC/EMEA) and executing for UT, IT, RT and Performance tests, UAT and hyper care support
- Led Workshops / play back sessions with the core business users and internal functional and technical team and handling the project Cut over and go live activities
- Managed Weekly /Daily meetings with the onsite functional team to monitor and discuss on the Open issues and co coordinating with team to close the tickets
- Client # Apple Inc
Lead Consultant
HCL Group
12.2012 - 06.2015
- Company Overview: Client # WKFS
- Successfully managed projects for clients and has shown excellent Subject Matter Expert and Project Management skills
- Managed offshore team, Responsible for “Change management”, support the incidents, service requests and change Requests in the SAP R/3 Modules- Sales and distribution - variant configuration, Service management, material management, production planning, SAP IS Hi Tech, Project systems, MII (Interface)
- Responsible and expert in handling customer escalation, re-plan and group right team to expedite the support
- Supported business processes MTO / MTS / Service Management / Contract Management / Renewal contracts /scheduling agreements, IS- Hi-tech specific - License / Bump order maintenance, Intercompany sales / 3rd party sales process and S/4 HANA POC project
- Client # WKFS
Sr. Consultant
Essar Steel
08.2011 - 12.2012
- Managed in MPG-International, supporting to Dubai & Indonesia SAP – SD & LE projects
- Handled Support Activities like solving of L1 / L2 tickets, designing of enhancements to fulfil the new Requirements from the business, guiding the user on day-to-day basis to use the SAP software most effectively
- Worked on Implementation and test project by coordinating with offshore and onsite teams
- Expertise in manage and negotiate conflicts with stakeholders on project scope, timelines, and budgetary matters
IT analyst III
CAMERON manufacturing Pvt ltd
01.2010 - 05.2011
- Responsible for mini-projects deliverables, encompassed project planning, commitment on deliverables, business stakeholder’s relationship
- Prepared BBP for SAP SM/ SD VC implementation project and conducting meeting with core team for gathered requirements
- Provided support and advice regarding Business Process re-alignment
- Worked extensively in Returns & repairs / Onsite service /Warranty claim /Replacement /In house repair Process in Customer service module
- Travelled UK / Singapore / Vietnam in critical phase of implementation (Design the business process, cutover activities, Post go live support / hyper care support and design the MDM activities
Business consultant
Align Biz Technologies Pvt. Ltd
06.2007 - 12.2010
- Experience in preparation initial project planning, resource estimation, procedures, and training plan
- Expertise in preparation and acceptance of BBP, playback sessions and sing off business requirement
- Designing and developing new solutions to address any gaps between business requirements and solution
- Configuration of SAP, and the creation of Gap Sheets, Technical Specifications, Routine Request for Developments Routine Request for Configurations for the project to meet business requirements
- Conducts system testing and business acceptance testing to ensure design specifications are met and business Requirements are addressed
- Collaborated with business users during cut-over and data migration phases
- Provided functional and technical assistance on issues during Go-live
Education
MBA - Post Graduation
Skills
Project planning
Team management
Change Management
Decision making
Stakeholder Management
Resource scheduling
IT Governance
Leadership Skills
IT leadership
Risk assessments
Negotiation
Mitigation strategies
Project schedules
Forecasted plans
IT operational models
Partnerships
Consulting
Best practices
Custom solutions
SAP
CRM
SFDC
IT Business Applications
SAP modules
Order to Cash (OTC)
Production Planning (PP)
Team leadership
Operations management
Strategic planning
Decision-making
Certification
PRINCE2, Foundation / Practitioner
Timeline
Manager – IT Applications
Intuitive surgical Inc.
06.2017 - Current
Programmer Analyst
GHG Systems
12.2016 - 06.2017
Lead Consultant
Infosys
12.2015 - 12.2016
Lead Consultant
HCL Group
12.2012 - 06.2015
Sr. Consultant
Essar Steel
08.2011 - 12.2012
IT analyst III
CAMERON manufacturing Pvt ltd
01.2010 - 05.2011
Business consultant
Align Biz Technologies Pvt. Ltd
06.2007 - 12.2010