Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ventura Garcia

El Paso

Summary

Experience and dependable professional with over 20 years experience with Southwest Airlines, working in ramp operation, including aircraft ground support , safety procedures, and employee training. Skilled in hands-on work, problem solving, and maintaining high standards in fast-paced environment.

Additional experience includes residential property renovation through house flipping and hotel maintenance, with strong abilities in repairs,upkeep, and general operations.

Overview

26
26
years of professional experience

Work History

Hotel Maintenance Engineer

Marriott
El Paso, TX
03.2026 - Current
  • Conducted routine inspections of hotel facilities to ensure operational efficiency and safety compliance.
  • Collaborated with housekeeping and front desk teams to address maintenance requests promptly.
  • Implemented preventive maintenance schedules, enhancing equipment longevity and reducing downtime.
  • Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.

Property Renovation/ House Flipping

Self-employeed
El Paso, TX
04.2020 - 02.2025

Completed home improvement projects, repairs and upgrades.

Manged maintenance tasks and renovation work .

Coordinated projects from planning through completion.

Staff Security Agent

SJI and Associates
El Paso, TX
06.2023 - 06.2024
  • Monitored security systems and conducted routine inspections to ensure safety protocols were followed.
  • Responded promptly to incidents, resolving issues while maintaining a secure environment for clients and staff.
  • Developed and implemented security strategies to enhance protection measures across multiple client sites.
  • Trained new security personnel on operational procedures and emergency response protocols to maintain high standards.

Ramp Agent/Crew Trainer

Southwest Airlines
Phoenix, AZ
02.2000 - 01.2020
  • Operated ground support equipment to ensure timely aircraft turnarounds.
  • Coordinated baggage loading and unloading processes to maintain operational efficiency.
  • Conducted safety inspections on equipment and vehicles to comply with regulatory standards.
  • Mentored new team members, fostering adherence to safety protocols and operational procedures.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Enhanced workflow by monitoring ramp activities, identifying bottlenecks, and proposing solutions.
  • Led training sessions on equipment usage, resulting in improved team performance and safety compliance.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over ten daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
  • Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
  • Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.

Education

High School Diploma -

Andress High School
El Paso, TX

Skills

  • Painting and finishing
  • Equipment troubleshooting
  • Pest control management
  • Swimming pool maintenance
  • Furniture upgrading
  • Guest complaint follow-up
  • Tool and inventory management
  • Willing to learn
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Hand and power tool use
  • Attention to detail
  • Problem-solving abilities
  • Cleaning and sanitizing

Languages

Spanish
Full Professional

Timeline

Hotel Maintenance Engineer

Marriott
03.2026 - Current

Staff Security Agent

SJI and Associates
06.2023 - 06.2024

Property Renovation/ House Flipping

Self-employeed
04.2020 - 02.2025

Ramp Agent/Crew Trainer

Southwest Airlines
02.2000 - 01.2020

High School Diploma -

Andress High School