Venus Engram
Suffern,NY
Summary
Driven Class of 2018 graduate with a Bachelor’s degree in Social Science-Psychology-bringing a vibrant blend of experience across childcare, sales, and office settings. Social Science has been a launchpad to thrive in multiverse work worlds; mastering the art of understanding people and building connections, while achieving respect through prioritized professionalism.
Motivated and set to flourish in new realms of work, outputting electric, innovative thinking, and the ability to learn, thrive and succeed in any field.
Overview
7
7
years of professional experience
Work History
Sales Associate/Front Desk Receptionist
Massage Envy Spa
Nanuet, NY
07.2017 - 03.2020
- Maintained accurate records of customer visits and transactions utilizing computerized system.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Negotiated and closed membership deals with minimal oversight.
Lead Preschool Teacher
Children of America
West Nyack, NY
08.2020 - 05.2021
- Engaged with children on individual basis to build positive, trusting relationships.
- Successfully maintained safe learning environments for children, including supervision of indoor and outdoor playtime.
- Regularly communicated with parents per student progress, behavioral issues or any other concerns to their child's well-being.
Front Desk Receptionist
Empire Sports Physical Therapy
Congers, NY
05.2021 - 02.2022
- Communicated with patients with compassion while keeping medical information private.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed office phone lines by checking voicemail, returning calls and scheduling visits.
- Verified insurance coverage and copayments for treatments.
Family Specialist
Berkshire Farm Center And Services For Youth
Middletown, NY
06.2022 - 10.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
- Provided crisis intervention services when needed.
- Monitored progress of each child placed in a foster home by conducting regular visits and assessments.
Education
High School Diploma -
Suffern Senior Highschool
Suffern, NY06-2013
Bachelor of Science - Social Sciences
Dominican College
Orangeburg, NY05-2018
Skills
- Communication
- Complaint resolution
- Customer relations
- Upselling
- Excellence in Sales
- Group management
- Trauma experience
- Family support
- Building rapport
Timeline
Family Specialist
Berkshire Farm Center And Services For Youth
06.2022 - 10.2024
Front Desk Receptionist
Empire Sports Physical Therapy
05.2021 - 02.2022
Lead Preschool Teacher
Children of America
08.2020 - 05.2021
Sales Associate/Front Desk Receptionist
Massage Envy Spa
07.2017 - 03.2020
High School Diploma -
Suffern Senior Highschool
Bachelor of Science - Social Sciences
Dominican College