Professional Summary
Overview
Work History
Education
Skills
Timeline

Venus Gerlach

IHSS Adult Services Program
North Highlands,CA
9
years of professional experience

Dynamic Assistant Store Manager with proven strengths in customer service, team leadership, and inventory management. Committed to enhancing customer experience and optimizing store operations.

Results-driven Assistant Store Manager with over six years of experience in retail operations. Expertise in problem-solving, staff supervision, and inventory control, contributing to streamlined operations and improved customer satisfaction.

Accomplished Assistant Store Manager known for exceptional team leadership and operational oversight. Skilled in time management and customer relations, driving sales growth and achieving operational efficiency.

Work History

IHSS Care Provider

8 Years 9 Months
IHSS Adult Services Program | 11.2017 - Current
  • Provided personal care, including assistance with daily living activities and mobility support.
  • Developed individualized care plans in collaboration with clients and healthcare professionals.
  • Monitored client health status, reporting changes to appropriate stakeholders for timely interventions.
  • Trained new staff on best practices for client engagement and safety protocols.

Deli Clerk

6 Months
Walmart | 02.2026 - 08.2026
  • Provided exceptional customer service by assisting with product selection and addressing inquiries.
  • Operated deli equipment efficiently, ensuring compliance with food safety standards.
  • Prepared and displayed deli products attractively to enhance sales appeal.
  • Maintained inventory accuracy through regular stock checks and timely replenishment.

Assistant Store Manager

6 Years 3 Months
Dollar Tree | 02.2018 - 05.2024

I would open and close the store I would receive vendors that would come in. I would receive the cash from Garda. I would have to balance out to save cash out my cashiers. We would do inventory. make schedules do the computer work

Education

High School Diploma

Highlands High School | Sacramento, CA | 06.1991

Skills

Problem-solving
Customer service
Customer experience
Customer service and engagement
Retail operations
Inventory control
Customer relations
Store organization
Time management
Team building and leadership
Store opening and closing
Attention to detail
Customer service management
Staff supervision
Store operations
Stock management
Team management
Employee scheduling
Hiring and training
Pricing and markdowns
Work Planning and Prioritization
Mentoring and coaching
Display setup
Employee coaching
Sales expertise
Sales growth
Stock rotations
Order management
Inventory counting
Shift scheduling
Flexible schedule
Incident reports
Operations oversight
Operations
Regulatory compliance
Vendor management
Verbal and written communication
New hire training
Cash auditing
Inventory management
Team leadership
Operations management
Scheduling
Employee motivation
Sales tracking

Timeline

Deli Clerk

Walmart
02.2026 - 08.2026Read More

Assistant Store Manager

Dollar Tree
02.2018 - 05.2024Read More

IHSS Care Provider

IHSS Adult Services Program
11.2017 - CurrentRead More

Highlands High School

High School Diploma
Read More
Venus Gerlach