Summary
Overview
Work History
Education
Skills
Volunteer
Additional Information
Timeline
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Venus Johnson

Sacramento,California

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Auditor

TrendSource
11.2017 - Current
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
  • Taking multiple photos of Store set-up
  • Counting number of out of stock product
  • Using smartphone technology to input findings

Mystery Shopper

Shared Insights
09.2015 - Current
  • Stayed current on company offerings and industry trends.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Reviewing customer service and reporting on ways to improve the customer experience.
  • Document observations and experiences in a detailed and objective manner following the provided guidelines and report templates.
  • Submit completed evaluation reports within the specified timeframe to the Customer Experience Manager.

Event Specialist

Advantage Solutions
04.2018 - 02.2020
  • Arranged demonstration areas to be appealing to attract attention of prospective customers.
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Recommended specific product options to meet customer needs.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
  • Recorded quantities of sample and coupon distribution to estimate productivity and sales.
  • Provided Walmart Customers product samples, coupons, informational brochures and incentives to persuade people to buy products.
  • Increased sales by effectively communicating product benefits.
  • Educated customers on product features and answered questions regarding product use.
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.

Mail Machine Operator

Department Of Motor Vehicles
02.1998 - Current
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Operated postal machines, including postage meters and mail-processing machines.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Operated postage meters, mail sealers and labeling machines.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Florin High School
Sacramento, CA
06.1995

Skills

  • Maintaining Clean Work Areas
  • Quality Assessments
  • Basic Repairs
  • Critical Thinking
  • Food and Beverage Preparation
  • Time Management
  • Microsoft Access
  • Display Set Up and Arrangement
  • Accurate Documentation
  • Daily Logs
  • Keen Eye for Detail

Volunteer

Volunteer History- March of Dimes, California International Marathon, Sacramento Event Crew, NCAA Track and Field, Elk Grove Multicultural Event, True Girl, Big Bounce America, Dave Ramsey Smart Event 

Additional Information

I am a photographer in my spare time.

Timeline

Event Specialist

Advantage Solutions
04.2018 - 02.2020

Auditor

TrendSource
11.2017 - Current

Mystery Shopper

Shared Insights
09.2015 - Current

Mail Machine Operator

Department Of Motor Vehicles
02.1998 - Current

High School Diploma -

Florin High School

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Venus Johnson