Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Venus M. Coates

Milwaukee,WI

Summary

A collaborative operational higher education leader with experience in change management, project management, process improvement and financial analysis. Cultivates rapport with cross-functional teams to optimize goals and deliver innovative strategies to student success. Uses independent decision-making skills and sound judgment to positively impact organizational success.

Overview

18
18
years of professional experience

Work History

Department Administrator

Medical College of Wisconsin
08.2019 - Current

At the helm of a $50M innovative Institute, spearhead strategic planning, marketing, and operations, driving our mission to transform medical education through caring, character, and excellence. This role encompasses student services, finance, administration, and fund development, demonstrating my comprehensive leadership capabilities.

  • Sponsors and manages 10-25 complex education and clinical projects concurrently, from inception to completion, ensuring milestones are met, recovery is mitigated, and timely delivery within budget constraints, thereby meeting the diverse needs of the communities served.
  • Lead a 32 high performing interprofessional team focused on the delivery of quality and value-added services and allocates cross-functional responsibilities and work processes.
  • Collaborates with Deans, Department Chairs, and Student Affairs to design and implement student success initiatives, such as interprofessional training, well-being, learning communities, food pantry, and holistic admission interviews. improved student satisfaction survey results by 12%.
  • Implements process improvement across multidisciplinary departments using Design Thinking and ADKAR to shape curriculum, grants management, scheduling and organizational culture while optimizing for higher efficiency and enhancing student, faculty and staff satisfaction.
  • Launches innovative programming with community partners, ensuring scholarships for a pipeline of future physicians focused on health equity and outcomes.

Manager, Finance Strategy

Froedtert Health
07.2017 - 07.2019

Financial oversight for $26M net reimbursed revenue medical and radiation oncology department across four-hospitals and 6 clinics.

  • Managed team of 15 finance professionals, providing guidance, support, and ongoing training to ensure continued growth and development.
  • Developed budgets by analyzing historical financial data and considering future market trends. Provided monthly financial analysis to executive leadership.
  • Streamlined procurement operations for optimized cost savings through effective negotiation with suppliers.
  • Collaborated with cross-functional teams to align change initiatives with broader organizational goals to develop centralized scheduling, reduce patient complaints by 20% and electronic medical record deployment.

Manager of Imaging Operations

Froedtert Health
11.2008 - 07.2017

Enterprise leader of multisite clinics overseeing the day-to-day operations of support services for team engagement, budget creation and analysis, growth, customer satisfaction, market development and efficient processes.

  • Utilized Six Sigma to drive efficiency between sites, which ensured that the capacity from order placed to exam was within 1 to 2 days.
  • Performed market analysis to determine gaps in service areas that resulted in expansion of installation at Fast Care sites.
  • Project Manager for the $125M revenue service line install of EPIC from design through implementation and proactive mitigation of service loss during go-live.
  • Led 30-member multidisciplinary team; provided professional development and innovative collaboration to design workflows and offerings that expanded market share.
  • Created career pathways for healthcare professionals, expanded relationships with affiliate colleges, and increased enrollment within the School of Radiology by 12%.

Controller

Rockwell Automation
09.2006 - 11.2008
  • Managed financial reporting and analysis, providing accurate data to support 5 senior-level executive leaders' decision-making.
  • Led consolidation of $60M global Training business (6 entities); provided sound global financial information, aligned resources and created accurate, high-quality learning materials based on needs of clients.
  • Developed comprehensive budgets for organizational planning, ensuring alignment with strategic objectives.
  • Partnered with University Relations to determine workforce planning needs, aligning recruitment efforts with business objectives.

Education

MBA - Business Management

Cardinal Stritch University
Milwaukee, WI
12.2023

African American Leadership Development Program -

Cardinal Stritch University
Milwaukee, WI
05-2013

BBA - Accounting

Howard University
Washington, DC
05.2001

Skills

  • Strategic Planning
  • Project Management
  • Six Sigma Green Belt
  • Change Management (Design Thinking and Prosci ADKAR®)
  • Team Management & Mentorship
  • Diversity and Inclusion
  • Operations Management
  • Student Affairs

Affiliations

Association of American Medical Colleges, American College of Healthcare Executives, Delta Sigma Theta Sorority, Inc, International Fraternity of Delta Sigma Pi, and National Association of Black MBA’s

Timeline

Department Administrator

Medical College of Wisconsin
08.2019 - Current

Manager, Finance Strategy

Froedtert Health
07.2017 - 07.2019

Manager of Imaging Operations

Froedtert Health
11.2008 - 07.2017

Controller

Rockwell Automation
09.2006 - 11.2008

MBA - Business Management

Cardinal Stritch University

African American Leadership Development Program -

Cardinal Stritch University

BBA - Accounting

Howard University
Venus M. Coates