Venus Vadean Hoffner
Souderton,PA
Summary
Energetic and driven oriented associate. Eager to apply efficient administration and customer service support skills to an established and/or growing company. Excels at relationship building and organizational skills. Demonstrates an articulate and friendly professional demeanor.
Overview
19
19
years of professional experience
Work History
Special Needs Van Driver
Transportation Services Inc.
09.2018 - Current
- Entrusted to transport several children, with a wide range of special disabilities to and from school on scheduled routes.
- Provided excellent communication skills including patience, understanding, and empathy with students, family members, and staff.
- Efficient in completing written discipline & incident reports when required. Examples include behavioral or safety violations by students and/or staff.
Host & Server
Via Marconi Pizza Pub
05.2017 - 12.2019
- Provided high quality customer service & displayed competency all duties required. Ensured all guests received prompt, attentive, & kind service.
- Excellent in handling difficult situations and/or guest complaints.
- Demonstrated exceptional care & attentiveness to guests ensuring long time customers.
- Thrived within high-volume work environments, serving up to 150 guests per shift.
Toll Collector
Pennsylvania Turnpike Commission
05.2006 - 03.2017
- Responsible for training new employees of duties, company policies & standards.
- Consistently provided positive customer experiences & resolved all customer complaints in a timely manner.
- Accountable to keep track of cash collected, as well as creating records of tickets & money received from all motorists.
Education
High School Diploma -
Tecumseh High School
Tecumseh, OK01-1991
Skills
- Critical thinking & decision making
- Strong interpersonal communication
- Detail-oriented
- Creative problem-solving
- Adaptivity
- Dependable & hard-working
Timeline
Special Needs Van Driver
Transportation Services Inc.
09.2018 - Current
Host & Server
Via Marconi Pizza Pub
05.2017 - 12.2019
Toll Collector
Pennsylvania Turnpike Commission
05.2006 - 03.2017
High School Diploma -
Tecumseh High School
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