Vera Sims
Costco
Waldorf,MD
1
Certification
23
years of professional experience
Dedicated Deli Clerk with strong customer service skills and a commitment to food safety compliance. Known for enhancing customer experiences and maintaining organized displays.
Work History
Deli Clerk
17 Years 11 Months- Prepared deli entrees, platters and place orders.
- Assisted customers with product selection and provided recommendations based on preferences.
- Maintained cleanliness and organization of deli display cases to enhance customer experience.
- Labeling, pricing and weighing products on scales, ensuring proper usage and safety procedures were followed.
- Collaborated with team members to replenish stock and manage inventory levels efficiently.
Guest Services Supervisor
5 Years 1 Month- Supervised daily operations to enhance guest satisfaction and service quality.
- Trained and mentored team members on customer engagement best practices.
- Implemented process improvements that streamlined guest service workflows.
- Resolved guest concerns promptly, fostering a positive shopping experience.
- Conducted regular training sessions to maintain high service standards among staff.
- Collaborated with management to develop strategies for operational efficiency.
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Analyzed customer feedback to identify areas for improvement in services offered.
- Supported team members by offering constructive feedback and coaching as needed.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
Education
High School Diploma
Skills
Customer service
Honesty and integrity
Strong work ethic
Safe food handling practices
Cleaning and sanitizing
Food preparation
Order taking accuracy
Heavy lifting
Proper food handling
Pricing and shelf labeling
Merchandising displays
Platter and tray preparation
Food safety compliance
Product stocking
Inventory rotation
Product knowledge
Ordering procedures
Certification
Food safety and Childcare
Timeline
Deli Clerk
Costco
09.2008 - CurrentRead More
Guest Services Supervisor
Target
04.2003 - 05.2008Read More
Hueneme High School
High School Diploma
Read More