Summary
Overview
Work History
Education
Skills
Timeline
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Vera Smith

Summary

Dynamic and detail-oriented professional with proven cash handling expertise at Indian Head Casino. Recognized for exceptional customer care and teamwork, consistently enhancing operational efficiency. Adept at maintaining accurate records and fostering client relations, I bring strong verbal communication skills and a commitment to reliability in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cage Cashier

Indian Head Casino
12.2010 - 05.2014
  • Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
  • Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
  • Secured casino funds not in use after balancing cash drawer.
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.
  • Provided support to other team members when needed, fostering a collaborative work environment conducive to optimal productivity.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.

Cashier/Cooker Operator

Confederated Tribes Of Warm Springs
07.2010 - 12.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Care Giver/Med Aid

Confederated Tribes Of Warm Springs
04.2008 - 12.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

No Degree - Educational Leadership And Management

Chemeketa Community College
Salem, OR

High School Diploma -

Madras High School
Madras, OR
06-2000

Skills

  • Dependable Attendance
  • Professionalism and courtesy
  • Cash handling
  • Data entry efficiency
  • Teamwork orientation
  • Records maintenance
  • Currency counting
  • Customer Care in Hospitality
  • Client Relations
  • Multitasking Abilities
  • Reliability
  • Strong Verbal Communication

Timeline

Cage Cashier

Indian Head Casino
12.2010 - 05.2014

Cashier/Cooker Operator

Confederated Tribes Of Warm Springs
07.2010 - 12.2010

Care Giver/Med Aid

Confederated Tribes Of Warm Springs
04.2008 - 12.2010

No Degree - Educational Leadership And Management

Chemeketa Community College

High School Diploma -

Madras High School

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Vera Smith