Vera Zhelanskaya
Baytown
Summary
Dedicated Behavioral Health Technician with a proven track record at Medical Behavioral Hospital of Clear Lake, skilled in crisis intervention and patient education. Known for implementing effective safety protocols and fostering a supportive environment, I excel in active listening and behavior management, ensuring optimal patient care and engagement.
Overview
21
21
years of professional experience
Work History
Behavioral Health Technician
Medical Behavioral Hospital of Clear Lake
Houston
06.2023 - Current
- Monitored patient behavior and provided support during therapy sessions.
- Implemented safety protocols to maintain a secure environment for patients.
- Educated patients on coping strategies and behavioral techniques for recovery.
- Provided crisis intervention and de-escalation techniques during critical situations.
- Documented behavioral incidents to keep accurate records.
- Monitored patient safety in all areas of the facility.
CNA
Sylvan Shores Health and Wellness Center
Deer Park
11.2022 - 05.2023
- Assisted with daily living activities, ensuring comfort and safety for patients.
- Maintained a clean and organized environment to promote patient well-being.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
Resident Assistant
Sodalis Senior Living
Deer Park
09.2021 - 11.2022
- Assisted residents with daily living activities and personal care needs.
- Coordinated social and recreational activities for resident engagement.
- Monitored resident health status and reported changes to supervisors.
- Completed routine rounds, checking with residents to meet care needs.
Substitute Teacher
Pasadena Independent School District
Pasadena
04.2021 - 08.2022
- Managed classroom behavior using effective communication and conflict resolution strategies.
- Supervised students during lunch and recess, ensuring safety and promoting positive interactions.
- Provided classroom instruction outlined in teacher's lesson plans.
Landscaper
TnJ Lawncare
04.2010 - 12.2017
- Operated landscaping equipment for efficient lawn care and maintenance.
- Designed and implemented landscape layouts to enhance outdoor aesthetics.
- Maintained plant health through regular watering, pruning, and fertilization techniques.
Cashier/ Customer Service
Marshalls
Sugar Land
04.2008 - 01.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and gift card payments accurately and securely.
- Assisted customers with product inquiries and store navigation.
- Provided exceptional customer service to build positive rapport with shoppers.
Secretary Assistant
Day and Ennis
Macon
06.2005 - 01.2007
- Organized office files and maintained document management systems.
- Coordinated meetings and scheduled appointments for team members.
- Managed office supplies inventory and placed orders as needed.
- Maintained confidentiality while handling sensitive information securely.
Education
Teaching - Alternative Certification Program
Houston ISD
Houston, TX01.2026
Bachelor of Science - Psychology/ History
University of Houston, Clear Lake
Houston, TX08.2023
High school diploma -
Fort Davis High School
Fort Davis, TXSkills
- Patient education
- Safety protocols
- Positive role model and mentor
- Reporting and documentation
- Empathy and patience
- Task prioritization
- Behavior management
- Crisis intervention
- Effective communication
- Active listening
Awards
- Honors Program, Lee College
- Phi Kappa Phi, University of Houston Clear Lake
- Phi Theta Kappa Honors Society, Lee College
- Dean's List, University of Houston Clear Lake
- The National Society of Leadership and Achievement, Lee College
- The Society for Collegiate Leadership & Achievement, Lee College
- Honors Society, University of Houston Clear Lake, 12/01/22
Languages
- Russian, Beginner
- French, Beginner
Timeline
Behavioral Health Technician
Medical Behavioral Hospital of Clear Lake
06.2023 - Current
CNA
Sylvan Shores Health and Wellness Center
11.2022 - 05.2023
Resident Assistant
Sodalis Senior Living
09.2021 - 11.2022
Substitute Teacher
Pasadena Independent School District
04.2021 - 08.2022
Landscaper
TnJ Lawncare
04.2010 - 12.2017
Cashier/ Customer Service
Marshalls
04.2008 - 01.2009
Secretary Assistant
Day and Ennis
06.2005 - 01.2007
Teaching - Alternative Certification Program
Houston ISD
Bachelor of Science - Psychology/ History
University of Houston, Clear Lake
High school diploma -
Fort Davis High School