Verenise Nieto
4808 West Wind Trail Austin,TX
Summary
Background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
2
2
years of professional experience
Work History
Host, To-Go, Server
Fresa's
06.2023 - Current
- Provided great customer service by listening to guest needs and addressing any concerns or issues.
- Managed reservations efficiently to and followed a table rotation system.
- Effectively communicated with coworkers and management.
- Took and checked online orders.
- Learned toast pos system.
Host
Kerbey Lane Cafe
03.2023 - 06.2023
- Effectively communicated with the team.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Followed a table rotation system for optimal server workload distribution.
Front of House Staff Member
Bao'd Up
05.2022 - 06.2022
- Implemented effective organization and communication strategies with team members.
- Maintained a well-stocked, organized front-of-house workspace.
- Worked with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
Education
High School Diploma -
Crockett High School
Austin, TX05.2023
Skills
Team Collaboration
Reservations Management
Toast POS System
Customer Service
Bilingual
Timeline
Host, To-Go, Server
Fresa's
06.2023 - Current
Host
Kerbey Lane Cafe
03.2023 - 06.2023
Front of House Staff Member
Bao'd Up
05.2022 - 06.2022
High School Diploma -
Crockett High School