Veretta Jones
Summary
Dynamic professional with a proven track record at Bojangles' Famous Chicken 'n Biscuits, excelling in staff training and problem-solving. Enhanced onboarding effectiveness and customer satisfaction through innovative training programs. Skilled in quality control and machine setup, ensuring operational efficiency and adherence to safety standards in fast-paced environments.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Bojangles' Famous Chicken 'n Biscuits
03.2024 - Current
- Assisted in managing daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented training programs for new team members, enhancing onboarding effectiveness and retention rates.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability and minimize shortages.
- Developed employee schedules, optimizing labor costs while maintaining adequate staffing levels during peak hours.
- Resolved customer complaints promptly, improving overall guest experience and fostering loyalty.
Team Lead
AVX
04.2020 - 05.2024
- Led production team to enhance workflow efficiency and meet daily output targets.
- Implemented process improvements, reducing downtime and increasing overall productivity.
- Trained and mentored new staff on operational procedures and safety protocols.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
CNC Machine Operator
Alfmeier Friedrich's & Rath
06.2016 - 03.2020
- Operated CNC machinery to produce precision components in compliance with specifications
- Monitored machine performance, troubleshooting issues to minimize downtime and ensure quality output
- Collaborated with engineering team to implement design modifications for improved production efficiency
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
CNC Machine Operator
KONGSBERG
01.2015 - 03.2016
- Ensured adherence to safety protocols and regulatory compliance within the manufacturing environment
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Conducted regular maintenance checks on equipment, ensuring optimal performance and reliability
- Reviewed and interpreted schematics, blueprints, and work instructions to determine product specifications and machine requirements.
Education
GED -
United Ministries
Greenville, SCNo Degree - Work Keys
Anderson School
Anderson SC06-2000
Skills
- Problem-solving
- Time management
- Staff training
- Scheduling and coordinating
- Blueprint reading
- Machine setup
- Quality control
- Computer skills
- Setting up machines
- Machine loading
- Measuring equipment oversight
- Cutting tool geometry
Timeline
Assistant Manager
Bojangles' Famous Chicken 'n Biscuits
03.2024 - Current
Team Lead
AVX
04.2020 - 05.2024
CNC Machine Operator
Alfmeier Friedrich's & Rath
06.2016 - 03.2020
CNC Machine Operator
KONGSBERG
01.2015 - 03.2016
GED -
United Ministries
No Degree - Work Keys
Anderson School