Verginia Rodriguez
Hobbs,New Mexico
Summary
Committed to efficiency, diligence, and integrity, my goal is to propel the company to new heights and drive increased profitability. Leveraging an active approach and extensive experience, I aim to contribute to the achievement of these objectives. Dedicated to establishing a robust customer service framework that ensures exceptional satisfaction and loyalty. Together, we can take the company to the next level and exceed expectations.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Wexford Health
Hobbs, NM
04.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Dispatch Coordinator
R360 Environmental Solutions
Hobbs, NM
07.2023 - Current
- Enhanced dispatch efficiency by implementing new routing strategies and optimizing driver schedules.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Reduced delays with proactive monitoring of shipment progress and timely resolution of issues.
- Implemented GPS tracking system, improving route accuracy and minimizing delivery times.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Assisted in the development of performance metrics for drivers, leading to increased productivity and accountability.
- Provided ongoing support for drivers with route adjustments, load information, or other assistance as needed during their shifts.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Managed emergency situations effectively, coordinating alternate routes or resources to minimize disruption to the delivery process.
Sand Coordinator
Omma Trucking
Midland
10.2022 - Current
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings Number%.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
SHIPPING RECEIVING
Dixie Pipe Sales Inc 1005 WEST MURPHY
08.2018 - 03.2020
- I DID SHIPPING AND RECEIVING,ANSWERED MULTIPLE PHONE LINES,FILED PAPER WORK,DATA
- ENTRY,EXCEL WORKSHEETS,SCANNING,FAXINJG PAPERWORK,CUSTOMER SERVICE,I ALSO DID INVENTORY
- FOR PIPE YARD
- Employment, DISPATCH
- ANSWER MULTIPLE PHONE LINES
- FILE
- INVOICE
- ORDER SUPPLIES
- EXCEL
Education
High School Equivalency -
TEXAS ALTERNATIVE HOME
SCHOOL
MIDLAND, TX06.2020
Skills
- Shipping and Receiving SHIPPING RECEIVING
- DISPATCH
- ANSWER MULTIPLE PHONE LINES
- FILE
- INVOICE
- ORDER SUPPLIES
- EXCEL
- DATA ENTRY
- Dispatcher Operate telephone switchboard to answer, screen, or forward calls, Radio driver directions to locations
- Receptionist Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages,
- Escort them to specific destinations Schedule appointments and maintain and update appointment calendars
Timeline
Administrative Assistant
Wexford Health
04.2024 - Current
Dispatch Coordinator
R360 Environmental Solutions
07.2023 - Current
Sand Coordinator
Omma Trucking
10.2022 - Current
SHIPPING RECEIVING
Dixie Pipe Sales Inc 1005 WEST MURPHY
08.2018 - 03.2020
High School Equivalency -
TEXAS ALTERNATIVE HOME
SCHOOL