Antwon Wright
Aberdeen,MD
Summary
Organized and professional individual with a superior work ethic and a team player attitude. Exceptional quality control and inspection abilities, consistently ensuring high standards are met. Commended for honesty, hard work, and a positive attitude, contributing to a productive work environment. Skilled in providing administrative support and adept at building strong relationships with clients. Demonstrates excellent sales execution capabilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Pleasant Behavioral Health Systems
Windsor Mill, MD
07.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Lifeguard Manager
High Sierra Pools
Aberdeen, MD
05.2020 - 08.2024
- Supervised lifeguard team of 9 and assigned daily tasks.
- Tracked attendance numbers for each shift worked by individual lifeguards using timekeeping software systems.
- Provided waivers and other safety documents for patrons to sign for legal guidelines.
- Monitored pool area activities on a daily basis to ensure proper use of equipment and adherence to rules and regulations.
- Ensured that all safety protocols were followed, maintained up-to-date records and responded to emergency situations promptly.
- Developed and implemented training programs for new staff members and conducted regular refresher courses for existing employees.
- Monitored surrounding environment constantly to watch for potential risks.
- Managed the daily operations of a lifeguard team, including scheduling shifts, assigning duties and monitoring performance.
- Streamlined facility operations by establishing clear communication channels between staff members.
- Scheduled, coordinated and conducted in-service training for Number lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
- Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.
Car Wash Operator
Unique Carwash
Aberdeen, MD
04.2023 - 04.2024
- Resolved customer complaints promptly and professionally, maintaining a strong focus on customer satisfaction.
- Coordinated closely with management to implement process improvements that increased overall operational efficiency and profitability.
- Managed cash transactions accurately, ensuring proper handling of payments from customers.
- Demonstrated technical proficiency by troubleshooting minor equipment malfunctions quickly, minimizing downtime during peak hours.
- Consistently met daily car wash quotas, prioritizing tasks to ensure timely completion.
- Maintained a safe work environment, adhering to industry standards and company policies at all times.
Warehouse Team Lead
Amazon
Aberdeen, MD
09.2023 - 12.2023
- Supervised warehouse operations by managing employees during shifts.
- Trained employees on equipment operation and safety protocols.
- Collaborated with cross-functional teams to ensure timely coordination of shipments, achieving smoother operations overall.
- Maintained high employee morale by fostering a positive work atmosphere and addressing concerns promptly as they arose.
- Promoted a culture of continuous improvement by encouraging feedback from team members regarding potential changes or enhancements to current processes or systems used within the warehouse setting.
- Ensured a safe working environment by enforcing safety protocols, leading training sessions, and promptly addressing hazards.
- Improved order accuracy through diligent quality control checks and thorough communication with team members.
Operations Worker
UPS Customer Center
Hunt Valley, MD
08.2023 - 12.2023
- Monitored temperature and humidity levels in the warehouse environment.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using pallet jacks.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Processed returns of defective merchandise as required.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Staged and sorted multiple types of products for loading.
- Reduced production downtime through regular equipment maintenance and proactive troubleshooting.
- Served as point-of-contact for external audits, maintaining compliance with industry regulations and guidelines.
Education
BBA - Business Management
Bowie State University
Bowie, MD04-2026
Skills
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Filing
- Scheduling
- Database entry
- Scheduling and calendar management
- Excel spreadsheets
- Recordkeeping
- Data organization
- Deadline-oriented
- Professional and mature
- Mail handling
- Meticulous attention to detail
- Microsoft PowerPoint
- Spreadsheets
- Prioritization
- Resourceful
- Documentation and control
- Spreadsheet development
- Bookkeeping
- Package handling
- Shipping and receiving
- Equipment safety
- Stock management
- Logistics
- Shipping operations
- Sales
Certification
CPR/FIRST AID/ AED
Timeline
Administrative Assistant
Pleasant Behavioral Health Systems
07.2024 - Current
Warehouse Team Lead
Amazon
09.2023 - 12.2023
Operations Worker
UPS Customer Center
08.2023 - 12.2023
Car Wash Operator
Unique Carwash
04.2023 - 04.2024
Lifeguard Manager
High Sierra Pools
05.2020 - 08.2024
BBA - Business Management
Bowie State University