Verity Imel
College Park,MD
Summary
Free spirited, and bubbly professional who takes fulfillment in the service industry. Go-getting, upbeat personality that can make anyone feel welcome while retaining professionalism. Maintains focus and positive attitude in any situation. Natural perfectionism.
Overview
7
7
years of professional experience
Work History
Server
Sixtyvines
03.2024 - Current
- Pinkies down approach
- make recommendations based on wine pairings
- Create tailored experiences, Tours, pairings, flights.
- Cultivated warm relationships with regular customers.
- Sommelier prep.
Barback/server
Crisfield seafood
02.2023 - 01.2024
- Restocked ice, condiments, snacks, alcohol and transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning while operating POS system to collect payments from customers
- Used communication skills to defuse violent situations and upsell material
- Trained employees
- Tallied cash drawer at beginning and end of each work shift
- Built relationships with customers to encourage repeat business.
Host/server
vin sur vingt
09.2023 - 01.2024
- Trained and supervised new staff on menu items, customer service, and safety protocols
- Operated cash registers and POS systems accurately and efficiently
- Helped choose wine pairings with dishes that worked well with the palate.
Programmer
Self employed
09.2017 - 08.2023
- Worked with software development to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
- Implemented scripts to enhance user experience
- Tested server code to validate code changes.
Education
Highschool diploma -
Northern high
01.2018
Skills
- Behavioral Management
- Suggestive Selling
- High-volume dining
- Tableside Etiquette
- Wine service
Hobbies and Interests
- Writing
- Programming
- Hiking
- Cooking
- Ghost hunting
Timeline
Server
Sixtyvines
03.2024 - Current
Host/server
vin sur vingt
09.2023 - 01.2024
Barback/server
Crisfield seafood
02.2023 - 01.2024
Programmer
Self employed
09.2017 - 08.2023
Highschool diploma -
Northern high
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