Verlyn Jenkins
Dallas,TX
Summary
Dynamic and detail-oriented professional with extensive experience as a Secretary at the Nuclear Regulatory Commission. Proven expertise in confidentiality management and exceptional customer service. Adept at document preparation and electronic filing, contributing to enhanced organizational efficiency and a positive work environment. Strong interpersonal skills foster effective communication and collaboration.
Overview
16
16
years of professional experience
Work History
Secretary
Nuclear Regulatory Commission
05.2010 - 04.2013
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Legal Secretary
US Attorney's Office
04.2007 - 04.2010
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Developed and maintained filing and retrieval systems.
- Scheduled and made appointments for several attorneys.
- Collaborated with attorneys to prepare comprehensive trial materials, assisting in successful case outcomes.
Program Analyst
National Finance Center
05.1999 - 08.2005
- Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Trained team members on new software tools, improving overall productivity and efficiency.
- Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
- Processed agencies payroll. resulting in increased operational efficiency across the organization.
- Conducted thorough risk assessments to identify potential issues and develop mitigation strategies.
Secretary
National Finance Center
03.1997 - 04.1999
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Education
Master of Science - Management
Troy University
Troy, AL05-1998
Bachelor of Science - Business Management
University of New Orleans
New Orleans, LA05-1997
High School Diploma -
McDonogh No. 35
New Orleans06-1981
Skills
- Confidentiality management
- Document preparation
- Electronic filing
- Appointment scheduling
- Customer service
- Office organization
- Professional correspondence
- Data entry
- Attention to detail
- Problem solving
- Strong interpersonal skills
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- File management
- Calendar management
- Report writing
- Supply ordering
- Database management
- Appointment coordination
- Record preparation
- Digital file management
- Inventory purchasing
- Proofreading expertise
- Report generation
- Developing presentations
- Travel arrangements
- [Type] report generation
Timeline
Secretary
Nuclear Regulatory Commission
05.2010 - 04.2013
Legal Secretary
US Attorney's Office
04.2007 - 04.2010
Program Analyst
National Finance Center
05.1999 - 08.2005
Secretary
National Finance Center
03.1997 - 04.1999
Master of Science - Management
Troy University
Bachelor of Science - Business Management
University of New Orleans
High School Diploma -
McDonogh No. 35