Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vermisha Hairston

Eden,NC

Summary

Dedicated Home Health Aide with proven expertise in patient care and housekeeping, demonstrated during tenure at PPL. Skillfully blends compassionate emotional support with effective problem-solving abilities. Achieved a 40% improvement in patient satisfaction through meticulous medical record-keeping and strong team collaboration.

Overview

15
15
years of professional experience

Work History

Private Caregiver

Self Employed Services
02.2023 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.

Home Health Aide

ADT/ Royalty/ GT Independence
08.2014 - 02.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Manager

Shoe Show
07.2013 - 02.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Established team priorities, maintained schedules and monitored performance.

Home Health Aide

PPL
05.2012 - 02.2013
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Transported clients for medical and personal outings.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Scheduled and coordinated medical appointments.

Restaurant Hostess

Captain Toms Seafood
02.2010 - 03.2012
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Checked in with servers to confirm preparedness before seating customers.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Education

Magna Vista High School
Ridgeway, VA
06.2006

Skills

  • First aid and safety
  • Patient care
  • Housekeeping duties
  • Emotional support
  • Client documentation
  • Dependable and responsible
  • Basic housekeeping
  • Strong ethics
  • Medication and appointment reminders
  • Flexible schedule and availability
  • Problem-solving
  • Verbal and written communication skills
  • Medical record-keeping
  • Team collaboration
  • HIPAA compliance
  • Documentation

    • Time management

Timeline

Private Caregiver

Self Employed Services
02.2023 - Current

Home Health Aide

ADT/ Royalty/ GT Independence
08.2014 - 02.2023

Manager

Shoe Show
07.2013 - 02.2014

Home Health Aide

PPL
05.2012 - 02.2013

Restaurant Hostess

Captain Toms Seafood
02.2010 - 03.2012

Magna Vista High School

Similar Profiles

CREATE PROFILE
Vermisha Hairston