Vern Hadley

In progress

• Assisted with Utility Damage Prevention activities, assuring all company damage prevention policies and procedures are carried out by company damage prevention group and contactors. Responsibilities included assisting Manager with contract locating oversite and assist with NVEnergy departmental locating requests.

• Direct oversite and development of company employee safety, damage prevention and SWG Operator Qualification training programs.
• Investigate all property damage claims.
• Effectively investigate and manage all work related injuries.
• Conduct Root Cause Investigations, develop and implement remediation plans involved with all incidents.
• Conduct job site audits, focusing on Federal / State regulations, customer and company policy and procedures.

• Responsible for the development and oversite of employee safety and pipeline operator qualification training.
• Oversee and implement NPL Quality Audit Program. Focusing upon CALOSHA, NPL, and operator procedure and policy compliance levels. Work closely with operations management, fleet and warehouse operations, suppliers and crew members evaluating, prioritizing, thus implementing solutions effectively addressing deficiencies.
• Conduct Root Cause Incident Investigations of all work related health issues and injuries, company / public /private property damage, utility damages and gas installation compliance issues.
• Responsible for investigating and responding to all property claims. Working directly with customer legal, customer Safety, Customer Damage Prevention, Regulators, Corporate Claims, and Area Management.
• Responsible for accurate and timely reporting and record keeping. Including all required training, NPL Corporate and customer daily, weekly, monthly reports and incident specific aspects.
• Responsible for direct over-site and development of Safety Department Employees (Safety Auditors and Trainers).
• Oversee area DOT - PHMSA -FMCSA Drug Testing requirements, Company Wellness Program - Screenings.
• Develop presentations, oversee special events and all local and corporate Safety Quality communications.
• Northern, CA (Bay Area) Division 05/2015 to 12/01/16.
• PG&E, SDG&E and SoCal Gas Replacement contracts.

• Responsible for all aspects of customer (Southwest Gas Corp.) operator qualification training. Training over site also includes company, OSHA 10-30, new hire safety, and training updates / additions for current employees.
• Daily auditing of construction crews, measuring levels of safety/quality standard compliance, also providing daily field safety/quality support and incident reporting.
• Participated in training, auditing and investigation duties in other NPL Areas, (Las Vegas, Northern California, Oregon and Washington).
• Southwest Gas and Avista Gas, Master Pipeline Contracts

• Regional total utility technician level of 70-100 employees, 4 Area Managers, 5-7 Supervisors, 3 Administrative Support.
• Carried out daily utility locating, high profile facility standby, meter services, and other customer gas compliance related contracts.
• Operational responsibilities included direct supervision of profit center managers and regional quality / training program.
• Managed production and quality levels daily in all areas.
• Guided all liability issue resolution activities involving utility customers, regulators and third parties.
• Direct supervision of all new contract and office startups.
• Utility Service contracts included; Southwest Gas, NVEnergy, Century Link, Charter Communications, Churchill Communications, Cox, Liberty Energy and Southern California Edison.
• Assisted with or oversaw other region's new business startups and customer / company compliance audit activities.

• Responsible for hiring, training, quality control activities and day to day operations for locating and utility services crew of up to 20 employees.
• Carried out daily utility locating, high profile standby, facility mapping and meter services work.
• Managed and coordinated daily work assignments.
• Over site of daily production goals for profit center and individual employees.

• Performed underground utility line locates for company utility customers.
• Located in both rural and urban areas.
• Ran daily route as assigned by Profit Center Manager.