Vern Nealy II
Train Conductor Sanford Auto Train
Deltona,FL
Summary
Background includes both passenger and operations . Proficient in routine procedures, customer service needs and emergency response. Well-versed in inspecting switches, performing yard movements and diagnosing minor equipment issues. Experienced Train Conductor with over 16 years of experience in Railroad Industry . Excellent reputation for resolving problems and improving customer satisfaction. Solution-oriented problem-solver with skills in taking reports and keeping detailed records of regular and emergency situations. Stays alert and focused in emergency situations and makes logical decisions to promote personal and employee safety. Seasoned transportation professional knowledgeable about railway and yard operations. Background overseeing switching, cargo handling and safety needs.
Overview
1
1
year of post-secondary education
24
24
years of professional experience
Work History
Train Conductor
Amtrak Railroad
Sanford, FL
07.2008 - Current
- Cut, switched and supervised loading and unloading of railcars.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Communicated through various methods to conduct train movement.
- Prepared forms, required reports, switch lists and train orders daily.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
Train Attendant
Amtrak Railroad
Miami, FL
03.2005 - 07.2008
- Provided customers with information on routes, timetables or concourses.
- Facilitated optimal seating arrangements to maintain compliance standards.
- Provided boarding assistance to elderly, sick or injured people.
- Responsible for providing quality service to coach, dining room and sleeping car passengers.
- Help board and detrain passengers safely
- Assisting passengers with luggage and seating.
- Keep restrooms and floors clean for duration of trip.
SIMS Coordinator/Photo Specialist
Walgreens Co.
Fort Lauderdale, FL
02.2001 - 03.2005
- Managed escalated customer orders to meet aggressive deadlines and special orders.
- Accepted and completed in-person and online orders for photographs and photo merchandise.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
Postal Carrier/Clerk
United States Postal Service, USPS
Fort Lauderdale, FL
12.1999 - 07.2001
- Planned and cased mail in sequence of delivery for designated route.
- Distributed mail on foot to residences and businesses, delivering to approximately 3000 customers per shift.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Carried out day-day-day duties accurately and efficiently.
Assistant Store Manager
Party Supermarket
Pembroke Pines, FL
01.1997 - 11.1999
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
High School Diploma -
Miramar High School
Miramar, FL 08.1996 - 06.1997
No Degree - General Studies
Broward College
Davie, FL 01.1999 - 01.1999
Skills
Maintaining safety
undefinedTimeline
Train Conductor
Amtrak Railroad
07.2008 - Current
Train Attendant
Amtrak Railroad
03.2005 - 07.2008
SIMS Coordinator/Photo Specialist
Walgreens Co.
02.2001 - 03.2005
Postal Carrier/Clerk
United States Postal Service, USPS
12.1999 - 07.2001
No Degree - General Studies
Broward College
01.1999 - 01.1999
Assistant Store Manager
Party Supermarket
01.1997 - 11.1999
High School Diploma -
Miramar High School
08.1996 - 06.1997
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