Summary
Overview
Work History
Skills
Timeline
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VERNA CLEMONS

Crestview,FL

Summary

Dedicated professional with extensive experience at USPS, excelling in customer service and efficient mail delivery. Proven ability to maintain high standards of cleanliness and safety, while demonstrating responsibility and dependability. Skilled in inventory management and equipped with a TOP SECRET CLEARANCE, ensuring compliance with security protocols and enhancing operational efficiency.

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

22
22
years of professional experience

Work History

Custodian/Escort/Laborer

MEC Energy Service
11.2024 - Current
  • Operated cleaning equipment to maintain cleanliness in assigned areas.
  • Assisted in restocking supplies and maintaining inventory levels.
  • Followed safety protocols while performing custodial tasks.
  • Conducted routine inspections to identify maintenance needs and report issues with zero discrepancies.
  • Maintained clean and comfortable environments in Guangzhou Post buildings by vacuuming, cleaning windows, and dusting.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

OCN/ESCORT/ MONITOR/Dispatcher Controller

IAP/RMS
07.2023 - 07.2024
  • Documented monitoring activities, maintaining accurate records for audits and reviews.
  • Monitored daily operations to ensure compliance with safety and quality standards.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Streamlined document retrieval, meticulously filing documents both physically and electronically.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Input data into spreadsheets and databases.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Provided escort services for authorized personnel in sensitive areas, ensuring compliance with security policies.
  • Enhanced site security by conducting thorough access control procedures and visitor screenings.
  • Trained new staff on monitoring procedures and safety measures to enhance team productivity.
  • Monitored government regulations and standards to provide alignment with company policies and procedures.

Patient Transporter

Freedom Transportation LLC
03.2020 - 07.2023
  • Transported over 60 patients safely to designated areas per month, ensuring comfort and security throughout process.
  • Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
  • Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
  • Improved patient comfort and safety with meticulous adherence to transport protocols.
  • Communicated effectively with dispatch personnel regarding updates on patient status, location, and estimated time of arrival.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Assisted in transporting 25 patients with miss limbs to medical appointments when required.

Retail Sore Manager

AAFES Exchange
02.2020 - 03.2021
  • Managed vendor relationships, negotiating terms to optimize product selection and pricing.
  • Executed promotional campaigns, driving increased foot traffic and boosting sales revenue.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Optimized store displays and appearance via strategic merchandising.
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Managed store organization, maintenance, and purchasing functions.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.

Postal Carrier

USPS
06.2019 - 03.2020
  • Delivered mail and packages efficiently, ensuring timely service to diverse neighborhoods.
  • Managed daily route logistics to optimize delivery schedules and reduce delays.
  • Maintained accurate records of deliveries, including tracking undelivered items and customer inquiries.
  • Provided exceptional customer service by addressing concerns and resolving issues promptly.
  • Conducted routine vehicle inspections to maintain operational readiness and safety standards.
  • Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
  • Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
  • Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.
  • Provided exceptional customer service by answering inquiries and addressing concerns professionally and courteously.

Aircraft Worker

Milspray Military Technologies
10.2017 - 05.2019
  • Operated industrial washing equipment to ensure high-quality cleaning standards.
  • Monitored wash cycles to maintain optimal performance and efficiency.
  • Implemented process improvements that enhanced overall workflow efficiency.
  • Maintained accurate records of cleaning schedules and inventory usage.
  • Maintained clean and hazard-free work areas.
  • Coordinated logistics for incoming and outgoing shipments, optimizing delivery schedules.
  • Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
  • Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.
  • Conducted regular inventory audits to maintain accurate records and reduce discrepancies in stock levels.

FSO

Green Clover
10.2018 - 03.2019
  • Conducted regular security assessments to identify vulnerabilities and enhance facility safety.
  • Coordinated emergency response drills and training sessions for staff compliance and preparedness.
  • Conducted regular audits of security procedures, identifying areas for improvement and implementing corrective actions.
  • Managed visitor access control procedures, ensuring all visitors were properly vetted before entering the facility.
  • Established a culture of accountability among team members by setting clear expectations regarding adherence to security protocols.
  • Implemented background checks on prospective hires, mitigating risks associated with hiring unscrupulous personnel.
  • Monitored CCTV cameras and alarm systems for security breaches.

Poster Worker

USPS
08.2003 - 07.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Gathered, organized and input information into digital database.
  • Monitored inventory levels and coordinated timely restocking.
  • Ensured compliance with safety regulations during daily operations.

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • GMMS
  • ILMS
  • Fall Protection Certified
  • Long Life (LLV) Qualified
  • Forklift Qualified
  • TOP SECRET CLEARANCE

Timeline

Custodian/Escort/Laborer

MEC Energy Service
11.2024 - Current

OCN/ESCORT/ MONITOR/Dispatcher Controller

IAP/RMS
07.2023 - 07.2024

Patient Transporter

Freedom Transportation LLC
03.2020 - 07.2023

Retail Sore Manager

AAFES Exchange
02.2020 - 03.2021

Postal Carrier

USPS
06.2019 - 03.2020

FSO

Green Clover
10.2018 - 03.2019

Aircraft Worker

Milspray Military Technologies
10.2017 - 05.2019

Poster Worker

USPS
08.2003 - 07.2017

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VERNA CLEMONS